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Navigating the World of
Smart Customer Service |
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The market for smart customer service systems is set to reach $153.8 billion by 2030. Join our roundtable webcast to discover how AI, ChatGPT, machine learning and contact center solutions will revolutionize customer service and satisfaction.
Our panel of experts from NICE, Verint, and Balto will discuss incorporating smart service strategies to enhance real-time customer engagement and self-service.
On this webcast, we will discuss:
– How AI done right can revolutionize work for agents, managers, and CX leaders
– How AI-powered bots can quickly deliver real business results
– Unifying the contact center with AI: integrating and scaling with generative AI, and pitfalls to avoid
The session includes an interactive Q&A, allowing you to get direct answers to your pressing questions.
Don't miss this live event on Wednesday, February 28, 2024 - 11 AM PT / 2 PM ET.
Register Now to attend the webinar Navigating the World of Smart Customer Service.
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MODERATOR |
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Catherine Forino
Senior Product Marketing Manager
NICE |
Cailyn Clark
RVP, Presales
Verint |
Marc Bernstein
Founder and CEO
Balto |
Bob Fernekees
Publisher
CRM magazine |
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