Navigating the World of
Smart Customer Service
The market for smart customer service systems is set to reach $153.8 billion by 2030. Join our roundtable webcast to discover how AI, ChatGPT, machine learning and contact center solutions will revolutionize customer service and satisfaction.

Our panel of experts from NICE, Verint, and Balto will discuss incorporating smart service strategies to enhance real-time customer engagement and self-service.

On this webcast, we will discuss:

– How AI done right can revolutionize work for agents, managers, and CX leaders
– How AI-powered bots can quickly deliver real business results
– Unifying the contact center with AI: integrating and scaling with generative AI, and pitfalls to avoid

The session includes an interactive Q&A, allowing you to get direct answers to your pressing questions.

Don't miss this live event on Wednesday, February 28, 2024 - 11 AM PT / 2 PM ET.

Register Now to attend the webinar Navigating the World of Smart Customer Service.

SPEAKERS           MODERATOR   image
headshot image image image
Catherine Forino
Senior Product Marketing Manager
Cailyn Clark
RVP, Presales
Marc Bernstein
Founder and CEO
Bob Fernekees
CRM magazine