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Personalization:
The Key to CX Excellence |
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What's your personalization strategy? It's an increasingly urgent question, as personalized customer experiences are required to provide smooth omnichannel interactions and contextually relevant customer communications.
Join our CX experts from First Orion and CSG and learn how your company can use a data-driven personalization strategy to best serve your customers and prospects.
On this webcast, we will discuss:
– How to create better brand experiences through human connection
– How to avoid personalization pitfalls with a customer journey-centric CX strategy
– How call personalization improves the customer experience and your business reputation
– Actionable ways to put the "person" back in personalization with the right data to deliver the next best experience
Don't miss this live event on Wednesday, August 23rd, 2023 - 11 AM PT / 2 PM ET.
Register Now to attend the webinar Personalization: The Key to CX Excellence.
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MODERATOR |
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Joshua Ayres
Client Success
First Orion |
Lauren Krueger
Executive Director
CSG |
Bob Fernekees
Publisher
CRM Media |
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