Hot Topics in Customer Analytics:
Insight and Action
Leverage the digital age to your advantage by unlocking the power of customer data. Join us to explore how real-time analytics can improve customer experience (CX), satisfaction, and key performance indicators (KPIs).

Our expert speakers from Verint and Glassbox will guide you through transforming customer data into actionable insights. You'll learn how to fine-tune your customer interactions and make data-driven decisions for superior results.

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In this webcast, you'll discover:

– Strategies for using interaction analytics to enhance CX across digital and voice channels
– Ways to boost human performance with real-time coaching and bot support
– How customer insights can help address issues of user abandonment and retention
– Methods to mitigate fraud and compliance risks through customer data analysis

Don't Miss Out!

Mark your calendar for this live event on Wednesday, November 15 - 11:00 AM PT / 2:00 PM ET. Walk away with actionable strategies for optimizing your customer analytics.

Register Now to attend the webinar Hot Topics in Customer Analytics: Insight and Action.


SPEAKERS               MODERATOR
headshot headshot image image image
Roni Ravuna
Director, Speech & Text Analytics
Verint		 Trent Isaacs
Sr. Director, GTM Strategy for Real Time Work
Verint		 Joe Crawford
Sr. PS Director
Glassbox		 Evan Ringer
Director, Business Insights
Glassbox		 Bob Fernekees
Publisher
CRM magazine