Every journey has a beginning. So when it comes to delivering customer convenience at scale, it's critical to consider the foundational elements that can pave the way to success. Rapid advances in digital and AI technologies are outpacing outdated contact center infrastructure, and there is a great imperative to update that infrastructure in the cloud. Join this webinar to get a glimpse into some strategic moves that can help you reach the pinnacle of CX excellence, including:

– How to deliver faster time to value with a streamlined tech stack
– Why automated compliance and resilience is the way of the future
– What a cloud native CX management platform does to accelerate business opportunities
– A few case studies demonstrating how others have reached CX success

Don't miss this live one-hour event on Wednesday, September 20, 11 AM PT / 2 PM ET.

Register Now to attend the webinar Customer Convenience @scale: How to Reach the CX Pinnacle.
 
SPEAKER
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Abby Monaco
Senior Product Marketing Manager CX
NICE
 
MODERATOR
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Bob Fernekees
Publisher
CRM magazine
 
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