The best way to improve staff retention and customer satisfaction is to empower your agents. In this session, we'll demonstrate how the right tools can streamline the agent workflow to help them:

– Provide the best service before, during, and after every interaction
– Improve through real-time coaching and a virtual "personal assistant"
– Innovate CX and become your best brand ambassadors

MODERATOR
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Bob Fernekees
Publisher
CRM magazine
Don't miss this live one-hour event on Wednesday, December 13, 9:00 AM PT / 12:00 PM ET.

Register Now to attend the webinar Empower Your Contact Center Agents With the Latest AI-Driven Solutions.
 
SPEAKER
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Dana Shalev
Director of Product Marketing, WEM
NICE
 
 
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