Nonprofit CRM

 Customer Relationship Management (CRM), or constituent relationship management, software can guide and inform any nonprofit's fundraising and management strategies. Every nonprofit can benefit from accurate and complete records of their donors, volunteers, and fundraisers. Explore our latest CRM news, analysis, and advice for nonprofit organizations.

 

Features

The 2015 CRM Service Awards: Service Elite

Each of our three Elite winners—a retail giant, a charitable organization, and a government agency—combined solid strategies and clear goals to better serve their client base.

The 2015 CRM Service Elite: NewVoiceMedia Helps Cancer Charity with Fundraising Efforts

New insights give the Canadian Cancer Society in Saskatchewan a running start on its Relay for Life event.

The 3 Cardinal Rules of Cause Marketing

There's a fine line between giving and gimmick.

Nonprofits Find Money on the Web

Charity no longer begins at home; today, it begins with a homepage.

ViewPoints

Speed Up Sales in a Slow Economy

Focus on lead quality and refined marketing spend to get the job done.

Proactive eDiscovery

Take charge of enterprise information to reduce risk, maintain compliance, and save a bundle.

Columns

Brother, Can You Spare the Time?

Making the job of nonprofit marketers a little bit easier.

CRM in ‘Pursuit of Shared Goals’

Responding in a way that is mutually beneficial to a company and its customers applies across the enterprise

CRM Gives Back

Voice Self-Service to the Rescue

When live agents can't be had, interactive voice response systems may suffice.

Buyer's Guide Partners
  • bpm’online
  • Concentrix
  • Copper
  • eGain Corporation
  • Melissa
  • NICE
  • NICE inContact
  • Point N Time Software
  • Really Simple Systems
  • Soffront Corporation
  • Squelch
  • TeamSupport LLC
  • Verint® Systems
  • X2CRM