Consumers are more disloyal today than ever before, and this presents an opportunity for brands to break the traditional mold and embrace disloyalty.
Now more than ever retailers need to harness the most valuable tool they have at their disposal—data.
Have road maps in place to optimize the reach of your campaigns across multiple channels.
Companies are finding that, empowered by technology, the gig economy can solve talent, experience, and security challenges in ways that were not possible just a few years ago. One CEO from the call center industry weighs in with his perspective.