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CRM News

AppsFlyer Launches AppsFlyer MCP (Model Context Protocol)

AppsFlyer MCP helps marketers streamline data access and campaign execution.

Court Blocks Click-to-Cancel Rule

The FTC's subscriptions rule change doesn't go into effect.

QR Codes Continue to Grow in Popularity

Valuates eyes a QR code solutions market valued at almost $2.5 billion by 2031.

Vidnoz AI Unveils Product Avatar and Interactive Avatar

Vidnoz's Product Avatar and Interactive Avatar help companies produce marketing videos at scale.

Sinch Implements MCP Standard

Sinch implements the emerging MCP standard that enables AI agents to dynamically discover and use messaging, voice, email, and verification capabilities.

Treasure Data Moves to AWS Marketplace AI Agents and Tools Category

Treasure Data's AI Agent Foundry is now available in the new AWS Marketplace AI Agents and Tools category.

Kore.ai Moves to AWS Marketplace AI Agents and Tools Category

Kore.ai's AI for Work, AI for Process, and AI for Service is now available in the AWS Marketplace AI Agents and Tools category.

Walnut Launches Interactive Deal Room

Walnut's Interactive Deal Room is a collaborative environment for sales interactions.

Qlik Brings Qlik Cloud Analytics to the AWS Marketplace AI Agents and Tools Category

AWS customers can now use AWS Marketplace to discover, buy, and deploy AI agent and tool solutions, including Qlik Answers within Qlik Cloud Analytics.

Zoho Launches Zia LLM, Prebuilt Agents, Custom Agent Builder, MCP, and Marketplace

Zoho has deepened its AI portfolio with a series of platform releases.

H2O.ai Offers H2O AI Cloud in the New AWS Marketplace AI Agents and Tools Category

H2O.ai partners with AWS to help customers deploy AI agent solutions.

Salesforce Adds AI and Search Capabilities to Slack

New features in Slack include enterprise search connectors, writing assistance, and contextual message insights.

CX Leaders Grow More Cautious as Economic Uncertainty Persists

While volatility is here to stay for a while, embracing scenario planning can help regain control, Forrester urges.

Three Trends That Will Shape The Future of Customer Service

Emerging technologies and evolving expectations will transform customer service over the next three years, Gartner predicts.

Triton Digital Partners with ekoz.ai on Voice-Cloned Podcast Ads

Triton's partnership with ekoz enables programmatic host-read ads using AI voice cloning across podcast inventory. (Featured on SpeechTechMag.com.)

HG Insights Launches Market Analyzer and Copilot

HG Insights' new Market Analyzer and Copilot taps 28 billion market data points and 20 million technographics to provide interactive insights across business and market trends.

Shop-Ware Introduces CRM Tool for Auto Repair Shops

Shop-Ware's new CRM system provides automated customer communication.

KnowBe4 Launches Prevent Email Security Solution

Using AI and behavioral analytics, KnowBe4 Prevent mitigates outbound email data breaches.

800.com Launches Enhanced Caller ID

With 800.com's Enhanced Caller ID businesses can see who's calling as the phone rings.

WP Engine Launches AI Toolkit

WP Engine's AI Toolkit includes Smart Search AI, AI-Powered Recommendations, and Managed Vector Database,