With AI, restaurant and convenience store marketers are turning mountains of loyalty program data into targeted campaigns that engage guests based on their unique behavior. Menu clustering identifies guest behavior from menu engagement and delivers more targeted and ultimately more successful campaigns and promotions.
Lee Barnes //
10 Sep 2021
By using a blended approach of human translators and AI, organizations can cultivate strong customer trust as the world continues to open back up.
Vasco Pedro //
29 Jun 2021
The pandemic showed that entertainment brands can't always count on in-person engagement. Here's how to foster an emotional connection that will last.
Susan Scarlet //
05 Mar 2021
The digital transformation hastened by 2020 will lead companies to continue catering to the connected customer experience lifestyle.
Rocco Albano //
22 Jan 2021