CRM on Twitter: November 2009
@MarcBenioff may twitter in a Facebook tone of voice (e.g., “is at a demo.”), but Salesforce.com has embraced the microblogging platform, with its Salesforce for Twitter solution, 10 Twitter handles of its own, and a formal URL for its Summize results at www.salesforce.com/twitter. CRM magazine can be found at www.twitter.com/CRM; blogs and live-twittering appear at www.twitter.com/destinationCRM. Reach us directly by starting your tweet with @CRM.
CRM magazine can be found at @CRM (www.twitter.com/CRM) and our online content resides at @destinationCRM (www.twitter.com/destinationCRM). Reach us directly by starting your tweet with @CRM.
.
@CRMFYI:
Crisis: Salesforce Support hold music changed from Hawaiian music to smooth jazz. What happened, @asksalesforce?
@asksalesforce:
@CRMFYI No crisis - Salesforce Support is implementing a new call-delivery system to better serve our customers. More info at Dreamforce.
.
@faxmachine:
I worry about a company that uses SFDC as an acronym for salesforce.com
@congashell:
Dreamforce web site down again! Been trying 2 register for last 3 days & still no success. Always down 4 maintenance. #salesforce #SFDC
@cselland:
RT @Bob_Thompson Another $CRM claim bites the dust. Plantronics has not “standardized” on the Service Cloud http://sn.im/bt0911
@renniksn:
Salesforce.com CEO Benioff - #347 on Forbes Richest Americans 2009: http://sn.im/forbes400-09benioff
@CRMFYI:
Nice new experience with Salesforce Premier Support - They know who I am when I call in; finally there’s a point to entering your ID #
.
Related Articles
CRM on Twitter: October 2009
01 Jan 2010
CRM on Twitter: July 2009
01 Jul 2009
CRM on Twitter: August 2009
01 Aug 2009
The end of on-demand business intelligence provider LucidEra, captured on the public tweetstream.
CRM on Twitter: September 2009
01 Sep 2009
How United Airlines learned that customer dissatisfaction + social media = a first-class pain.
CRM on Twitter: June 2009
01 Jun 2009
Social media thought leaders, twittering about social media.
CRM on Twitter: May 2009
01 May 2009
How have retailers fared in the twitterverse?
Twitter on CRM
01 May 2009
CRM vendors are beginning to find ways to put the microblogging marvel to work -- for themselves and for their users.
CRM on Twitter: April 2009
01 Apr 2009
Customer service tweeps speak for themselves.
10 Steps to Terrific Twittering
25 Mar 2009
Search Engine Strategies NYC '09: Top twitterer Guy Kawasaki explains how to use the microblogging site for marketing, and why "nobodies are the new somebodies."
CRM on Twitter: March 2009
01 Mar 2009
Government 2.0 comes to the Twitterverse.
The Tweet Is Mightier than the Sword
01 Mar 2009
So speak softly and carry just 140 characters.
CRM on Twitter: February 2009
01 Feb 2009
The recession casts a cold shadow over the Twitterverse.
CRM on Twitter: January 2009
01 Jan 2009
Cloud computing gets the Twitter treatment.
CRM on Twitter: December 2008
01 Dec 2008
Entellium's crisis played out on Twitter, live.
CRM on Twitter: November 2008
01 Nov 2008
The financial crisis -- and the customer service issues it raises -- makes itself felt on Twitter.
CRM on Twitter: October 2008
01 Oct 2008
Customer experience tales across the Twitterverse.
The 2008 CRM Market Awards: Rising Stars -- Twitter
01 Sep 2008
Getting customers all a-twitter.
CRM on Twitter: September 2008
01 Sep 2008
The twitterverse opens up on open-source CRM.
CRM on Twitter: August 2008
01 Aug 2008
Some recent tweets about CRM software.
CRM on Twitter: July 2008
01 Jul 2008
The microblogging site is rapidly becoming a destination of choice for the Web 2.0-savvy, and users of Microsoft Dynamics CRM 4.0 are certainly among them.
CRM on Twitter: June 2008
01 Jun 2008
As Twitter, the microblogging site, explodes in popularity, CRM has become a common topic. To bring the Web 2.0 world full-circle, we'll be highlighting a few choice tweets.
Buyer's Guide Companies Mentioned