CRM on Twitter: November 2009

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@MarcBenioff may twitter in a Facebook tone of voice (e.g., “is at a demo.”), but Salesforce.com has embraced the microblogging platform, with its Salesforce for Twitter solution, 10 Twitter handles of its own, and a formal URL for its Summize results at www.salesforce.com/twitter. CRM magazine can be found at www.twitter.com/CRM; blogs and live-twittering appear at www.twitter.com/destinationCRM. Reach us directly by starting your tweet with @CRM.

CRM magazine can be found at @CRM (www.twitter.com/CRM) and our online content resides at @destinationCRM (www.twitter.com/destinationCRM). Reach us directly by starting your tweet with @CRM.


Crisis: Salesforce Support hold music changed from Hawaiian music to smooth jazz. What happened, @asksalesforce?

@CRMFYI No crisis - Salesforce Support is implementing a new call-delivery system to better serve our customers. More info at Dreamforce.


I worry about a company that uses SFDC as an acronym for salesforce.com

Dreamforce web site down again! Been trying 2 register for last 3 days & still no success. Always down 4 maintenance. #salesforce #SFDC

RT @Bob_Thompson Another $CRM claim bites the dust. Plantronics has not “standardized” on the Service Cloud http://sn.im/bt0911

Salesforce.com CEO Benioff - #347 on Forbes Richest Americans 2009: http://sn.im/forbes400-09benioff 

Nice new experience with Salesforce Premier Support - They know who I am when I call in; finally there’s a point to entering your ID #


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