CRM on Twitter: April 2009

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For more of the April 2009 edition of CRM magazine, please click here.

Given this month’s awards, we decided to let a few customer service tweeps speak for themselves. We’re also pleased to announce we’ve put the real estate mantra of “location, location, location” into practice and secured www.twitter.com/CRM for CRM magazine. Not to worry, though: Our original, www.twitter.com/destinationCRM, is still there, handling live-twittering and blogposts. We’ll be monitoring both, of course, but to reach us directly, start your tweet with @CRM.

BR holds the Guinness World Record for the largest cup of ice cream. The giant vanilla scoop weighed 8,865lbs & was created on Sept 13, 2005

@MrDigDoug If you check a booster seat I’d recommend securing any strap that may be on it, otherwise you should be fine http://is.gd/llZX

@Cruleworld It should show up when it leaves the building. If you want to DM StefanieatDell your order #, I can look it up for you.

@vampgirl082 If you had your Gold Card registered, you can get it replaced. Call us at 1-800-STARBUC

In between phone calls, Zappos employees are forced to eat marshmallows to keep speaking skills up - http://bit.ly/chubbybunny

@BrentLeary So thrilled you came by today! Looking forward to seeing you again on Monday!
[Editor’s Note: See @BrentLeary’s February 2009 “Connect” column for the story behind this tweet.]

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