CRM on Twitter: October 2009
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As Twitter, the microblogging site, explodes in popularity, CRM has become a common topic. To bring the Web 2.0 world full-circle, we'll be highlighting a few choice tweets.
CRM on Twitter: July 2008
The microblogging site is rapidly becoming a destination of choice for the Web 2.0-savvy, and users of Microsoft Dynamics CRM 4.0 are certainly among them.
CRM on Twitter: August 2008
Some recent tweets about CRM software.
CRM on Twitter: September 2008
The twitterverse opens up on open-source CRM.
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Getting customers all a-twitter.
CRM on Twitter: October 2008
Customer experience tales across the Twitterverse.
CRM on Twitter: November 2008
The financial crisis -- and the customer service issues it raises -- makes itself felt on Twitter.
CRM on Twitter: December 2008
Entellium's crisis played out on Twitter, live.
CRM on Twitter: January 2009
Cloud computing gets the Twitter treatment.
CRM on Twitter: February 2009
The recession casts a cold shadow over the Twitterverse.
The Tweet Is Mightier than the Sword
So speak softly and carry just 140 characters.
CRM on Twitter: March 2009
Government 2.0 comes to the Twitterverse.
10 Steps to Terrific Twittering
Search Engine Strategies NYC '09: Top twitterer Guy Kawasaki explains how to use the microblogging site for marketing, and why "nobodies are the new somebodies."
CRM on Twitter: April 2009
Customer service tweeps speak for themselves.
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CRM vendors are beginning to find ways to put the microblogging marvel to work -- for themselves and for their users.
CRM on Twitter: May 2009
How have retailers fared in the twitterverse?
CRM on Twitter: June 2009
Social media thought leaders, twittering about social media.
CRM on Twitter: August 2009
The end of on-demand business intelligence provider LucidEra, captured on the public tweetstream.
CRM on Twitter: July 2009