CRM on Twitter: July 2008
The microblogging site is rapidly becoming a destination of choice for the Web 2.0–savvy, and users of Microsoft Dynamics CRM 4.0 are certainly among them. (One Twitterer even goes by the handle "msdyncrm.")
In honor of this month’s cover story -- see "Is Microsoft Winning the CRM Race?" -- we decided to check out what the Twitterverse had to say about Redmond’s new baby.
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Alright, so microsoft crm is kinda of a stupid system, but I will work with it anyway.
[19 days later:] [...]everyone have fun playin in the sun while I attempt to conquer Microsoft CRM.
[2 days after that:] Sending out a Twitter to anyone who uses Microsoft CRM. Please help me!
Sitting in a very interesting Microsoft CRM meeting. Amazing new product. Even though I usually dont like MS so much :-)
@ceibner didn’t even know MS did CRM products. well done though :)))
Investigating migration path from Microsoft CRM to SugarCRM. It looks like many wheels are already invented. :)
MS CRM, I H8 you and you[r] IE REQUIREMENT
@jowyang Microsoft is heavily trying to unify CRM and social media. Read an interview a few weeks ago from a Redmond dev. manager.
CRM on Twitter: June 2008
As Twitter, the microblogging site, explodes in popularity, CRM has become a common topic. To bring the Web 2.0 world full-circle, we'll be highlighting a few choice tweets.
The 2008 CRM Market Awards: Rising Stars -- Twitter
Getting customers all a-twitter.
CRM on Twitter: November 2008
The financial crisis -- and the customer service issues it raises -- makes itself felt on Twitter.
CRM on Twitter: August 2008
Some recent tweets about CRM software.
CRM on Twitter: September 2008
The twitterverse opens up on open-source CRM.
CRM on Twitter: October 2008
Customer experience tales across the Twitterverse.
CRM on Twitter: December 2008
Entellium's crisis played out on Twitter, live.
Intuit and Others Bid on Bankrupt Entellium
The Entellium saga continues as it files for bankruptcy protection, and competing vendors look to pick up the SMB solution provider's pieces.
The Tweet Is Mightier than the Sword
So speak softly and carry just 140 characters.
CRM on Twitter: March 2009
Government 2.0 comes to the Twitterverse.
CRM on Twitter: April 2009
Customer service tweeps speak for themselves.
Twitter on CRM
CRM vendors are beginning to find ways to put the microblogging marvel to work -- for themselves and for their users.
CRM on Twitter: May 2009
How have retailers fared in the twitterverse?
CRM on Twitter: June 2009
Social media thought leaders, twittering about social media.
CRM on Twitter: September 2009
How United Airlines learned that customer dissatisfaction + social media = a first-class pain.
CRM on Twitter: August 2009
The end of on-demand business intelligence provider LucidEra, captured on the public tweetstream.
CRM on Twitter: July 2009
CRM on Twitter: November 2009
What does the Twittersphere think of Salesforce.com?
CRM on Twitter: October 2009