CRM on Twitter: August 2008

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As Twitter continues to evolve, the microblogging service has begun to suffer some growing pains of its own -- outages, downtimes, and scalability issues. Falling victim to its own popularity is a set of circumstances the CRM industry is well familiar with, so we gathered some recent tweets about CRM software and the troubles and frustrations users have been experiencing.

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johngriffith: my customer database is dying; Oh lord wont you send me a new CRM, my friends they got Siebel my boss just wont spend... (credit J Joplin)

caroleking1: Why are US CRM software vendors so crap with their own customer and potential relationship management...

oOo_markus_oOo: I'm reading a blog post about twitters problems with mysql and how it was written as a CRM tool more than a messaging tool. w0wzers!

HighTechDad: ...Yarmis: 1/2 of CRM implementations have failed because not solved individual sales person's dilemma. Social should help.

ekopsala: Why don't people get the difference between a Customer Data Integration hub and a CRM platform?

basicrowan: Updating our CRM with client information. Trying to pretend we won't be switching again less than a year from now, making this effort moot.

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As Twitter, the microblogging site, explodes in popularity, CRM has become a common topic. To bring the Web 2.0 world full-circle, we'll be highlighting a few choice tweets.