CRM on Twitter: March 2009
Welcome to Government 2.0—in which elected officials and government agencies are “always on.” It’s old news that Barack Obama revealed his vice presidential selection with a tweet. Others have arrived in the public-policy Twitterverse. (And some have departed: The @HillaryClinton account disappeared following her resignation from the U.S. Senate to become Secretary of State; her presidential-campaign Twitter account (@Hillary2008) is also gone. You can try your luck with Google Cache versions of the two.)
For more, see our cover story, “We the People,” and other government-focused or Twitter-specific pieces from the March 2009 issue.
Who -- or "what" -- is your favorite government twitterer? Let us know in the Comment field below.
We’re also pleased to announce we’ve put the real estate mantra of “location, location, location” into practice and secured www.twitter.com/CRM for CRM magazine. Not to worry, though: Our original, www.twitter.com/destinationCRM, is still there, handling live-twittering and blogposts. We’ll be monitoring both, of course, but to reach us directly, start your tweet with @CRM.
@schwarzenegger [Calif. Gov. Arnold Schwarzenegger]:
Sent letter to President Obama today, urging reconsideration of CA’s waiver request for cleaner cars - this software isn’t simple.
@MarkWarner [U.S. Senator, D-VA]:
Heading to the Senate floor to be sworn-in as Virginia's U.S. Senator
@GavinNewsom [Mayor of San Francisco]:
Just rode France’s High Speed Rail - TGV.
@MicheleBachmann [Congresswoman, R-MN]:
A couple of resolutions in the House tonight. Looks like the stimulus package is on the agenda for this week.
@SenChrisDodd [U.S. Senator, D-CT]:
I applaud President Obama’s executive order to close the U.S. military prison at Guantanamo Bay.
@ShaysCongress [then-Congressman Christopher Shays, R-CT]:
In 48 hours I will know whether my two year contract has been renewed. If it is I can't wait to get started.
[Editor’s note: It wasn’t, he didn’t, and that was the account’s last-ever tweet.]
Every month, CRM magazine covers the customer relationship management industry and beyond. To subscribe, please visit http://www.destinationcrm.com/subscribe/.
For the rest of the March 2009 issue of CRM magazine, please click here.
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