January 1, 2009
By Joshua Weinberger, Managing Editor, CRM magazine

CRM on Twitter: January 2009

As cloud computing seeps into CRM (see “30,000-Foot Views of the Cloud,” page 17, and “The Google-ization of CRM,” page 22), we looked at some tweets on the subject.

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NhatPham:
will Salesforce or MS CRM give me a cloud copy to use? or will I decide to embrace Zoho CRM?

bignerdscott:
After a mega computer meltdown, I’m using Highrise CRM so all my data lives in the cloud. Paired with Prism, it’s awesome.

thecryptic:
methinks that CRM in the cloud won’t fly with enterprises, maybe small or SMBs

salrasa:
Social CRM, Cloud = the transformation experts keep predicting every 5 yrs. or so, “that soon, computing will not resemble what we
now know”

willida:
Cloud telephony--Both parties in a fog? :) My expectation--VOIP, video available, caller ID interfaced with CRM, speech-to-text

tomlewisuk:
Checking out hosted CRM solutions--the cloud based company dream continues!

aargenz1:
...SaaS/Cloud are being proven with CRM and Email now, productivity apps making strides too

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