CRM on Twitter: January 2009
As cloud computing seeps into CRM (see “30,000-Foot Views of the Cloud,” page 17, and “The Google-ization of CRM,” page 22), we looked at some tweets on the subject.
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will Salesforce or MS CRM give me a cloud copy to use? or will I decide to embrace Zoho CRM?
After a mega computer meltdown, I’m using Highrise CRM so all my data lives in the cloud. Paired with Prism, it’s awesome.
methinks that CRM in the cloud won’t fly with enterprises, maybe small or SMBs
Social CRM, Cloud = the transformation experts keep predicting every 5 yrs. or so, “that soon, computing will not resemble what we
Cloud telephony--Both parties in a fog? :) My expectation--VOIP, video available, caller ID interfaced with CRM, speech-to-text
Checking out hosted CRM solutions--the cloud based company dream continues!
...SaaS/Cloud are being proven with CRM and Email now, productivity apps making strides too
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The Tweet Is Mightier than the Sword
So speak softly and carry just 140 characters.
CRM on Twitter: March 2009
Government 2.0 comes to the Twitterverse.
CRM on Twitter: April 2009
Customer service tweeps speak for themselves.
Twitter on CRM
CRM vendors are beginning to find ways to put the microblogging marvel to work -- for themselves and for their users.
CRM on Twitter: May 2009
How have retailers fared in the twitterverse?
CRM on Twitter: June 2009
Social media thought leaders, twittering about social media.
CRM on Twitter: September 2009
How United Airlines learned that customer dissatisfaction + social media = a first-class pain.
CRM on Twitter: August 2009
The end of on-demand business intelligence provider LucidEra, captured on the public tweetstream.
CRM on Twitter: July 2009
CRM on Twitter: November 2009
What does the Twittersphere think of Salesforce.com?
CRM on Twitter: October 2009