CRM on Twitter: February 2009
The recession—and its impact—provided fertile ground for the thought leaders (and complainers) on Twitter even before the "recession" handle became official. Some recent tweets, in honor of The Recession Issue.
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Vertical Response survey of small biz: 80% see economy as primary concern for new prez; 66% have already felt negative impact of recession
Recession biz tip: When your competitors cut back on sales, customer service, marketing & PR, they are handing you their clients for free.
“Recession is when a neighbor loses his job. Depression is when you lose yours....”
@leelefever but here's the rub: we need people to spend, not save. saving just takes money out of the system deepening the recession.
@kevinstirtz Recession may worsen customer service at large companies that lay off workers but is an opportunity for small biz to shine
one way to solve the oil crisis, kick the global economy into a deep recession and reduce demand.
Many businesses that are successful today, were started in the last recession. This is a time of opportunity. Go for it.
CNN reports the porn industry needs $5 billion in bailout money too? What, is our recession so bad that we stopped having sex?
Yipes, my biggest client just let their entire marketing team go. Is that an appropriate response to a recession?
@stiennon absolutely NOT.
Your marketing team should be GROWING during a recession... or at least redesigned
Every month, CRM magazine covers the customer relationship management industry and beyond. To subscribe, please visit http://www.destinationcrm.com/subscribe/.
Here's a quick link to more of this month's special coverage — The Recession Issue.
The Tweet Is Mightier than the Sword
So speak softly and carry just 140 characters.
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CRM vendors are beginning to find ways to put the microblogging marvel to work -- for themselves and for their users.
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How have retailers fared in the twitterverse?
CRM on Twitter: June 2009
Social media thought leaders, twittering about social media.
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How United Airlines learned that customer dissatisfaction + social media = a first-class pain.
CRM on Twitter: August 2009
The end of on-demand business intelligence provider LucidEra, captured on the public tweetstream.
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What does the Twittersphere think of Salesforce.com?
CRM on Twitter: October 2009