CRM on Twitter: September 2008
In honor of our seventh annual CRM Market Awards—which include a new category for open-source CRM (see page 44)—we decided to see what the Twitterverse had to say. Want to follow CRM magazine on Twitter? You can find us at www.twitter.com/destinationCRM. You can tweet us directly by using @destinationCRM at the start of your message, and you can see who twittered about our August conference—destinationCRM 2008—by searching for the #dCRM08 tag.
trying to use Sugar CRM to help manage the ever complexity of things but this software isn’t simple.
Looking into an open source CRM. Either sugar or vtiger.
Checkin’ out mpoweropen.com. Can’t decide what to think of an open source, .NET CRM for nonprofits.
I’m dying here. Anyone have a CRM recommendation? I tried some open source solutions, but they’re complete jank.
Anybody know any good free open source, web-based CRM software? Or do I have to write my own!
I’m curious how open source Sugar CRM squares up against Microsoft CRM, features-wise.
does anyone know a simple CRM tool that is preferably open source? I mean simple so your grandma can figure out how to use it to email you.
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CRM on Twitter: June 2008
As Twitter, the microblogging site, explodes in popularity, CRM has become a common topic. To bring the Web 2.0 world full-circle, we'll be highlighting a few choice tweets.
CRM on Twitter: July 2008
The microblogging site is rapidly becoming a destination of choice for the Web 2.0-savvy, and users of Microsoft Dynamics CRM 4.0 are certainly among them.
CRM on Twitter: August 2008
Some recent tweets about CRM software.
The 2008 CRM Market Awards: Rising Stars -- Twitter
Getting customers all a-twitter.
CRM on Twitter: October 2008
Customer experience tales across the Twitterverse.
CRM on Twitter: November 2008
The financial crisis -- and the customer service issues it raises -- makes itself felt on Twitter.
CRM on Twitter: December 2008
Entellium's crisis played out on Twitter, live.
Intuit and Others Bid on Bankrupt Entellium
The Entellium saga continues as it files for bankruptcy protection, and competing vendors look to pick up the SMB solution provider's pieces.
The Tweet Is Mightier than the Sword
So speak softly and carry just 140 characters.
CRM on Twitter: March 2009
Government 2.0 comes to the Twitterverse.
CRM on Twitter: April 2009
Customer service tweeps speak for themselves.
Twitter on CRM
CRM vendors are beginning to find ways to put the microblogging marvel to work -- for themselves and for their users.
CRM on Twitter: May 2009
How have retailers fared in the twitterverse?
CRM on Twitter: June 2009
Social media thought leaders, twittering about social media.
CRM on Twitter: September 2009
How United Airlines learned that customer dissatisfaction + social media = a first-class pain.
CRM on Twitter: August 2009
The end of on-demand business intelligence provider LucidEra, captured on the public tweetstream.
CRM on Twitter: July 2009
CRM on Twitter: November 2009
What does the Twittersphere think of Salesforce.com?
CRM on Twitter: October 2009