CRM on Twitter: September 2008

Article Featured Image

In honor of our seventh annual CRM Market Awards—which include a new category for open-source CRM (see page 44)—we decided to see what the Twitterverse had to say. Want to follow CRM magazine on Twitter? You can find us at www.twitter.com/destinationCRM. You can tweet us directly by using @destinationCRM at the start of your message, and you can see who twittered about our August conference—destinationCRM 2008—by searching for the #dCRM08 tag.

trying to use Sugar CRM to help manage the ever complexity of things but this software isn’t simple.

Looking into an open source CRM. Either sugar or vtiger.

Checkin’ out mpoweropen.com. Can’t decide what to think of an open source, .NET CRM for nonprofits.

I’m dying here. Anyone have a CRM recommendation? I tried some open source solutions, but they’re complete jank.

Anybody know any good free open source, web-based CRM software? Or do I have to write my own!

I’m curious how open source Sugar CRM squares up against Microsoft CRM, features-wise.

does anyone know a simple CRM tool that is preferably open source? I mean simple so your grandma can figure out how to use it to email you.

Every month, CRM magazine covers the customer relationship management industry and beyond. To subscribe, please visit http://www.destinationcrm.com/subscribe/.

CRM Covers
for qualified subscribers
Subscribe Now Current Issue Past Issues

Related Articles

CRM on Twitter: October 2009

CRM on Twitter: November 2009

What does the Twittersphere think of Salesforce.com?

CRM on Twitter: July 2009

CRM on Twitter: August 2009

The end of on-demand business intelligence provider LucidEra, captured on the public tweetstream.

CRM on Twitter: September 2009

How United Airlines learned that customer dissatisfaction + social media = a first-class pain.

CRM on Twitter: June 2009

Social media thought leaders, twittering about social media.

CRM on Twitter: May 2009

How have retailers fared in the twitterverse?

Twitter on CRM

CRM vendors are beginning to find ways to put the microblogging marvel to work -- for themselves and for their users.

CRM on Twitter: April 2009

Customer service tweeps speak for themselves.

CRM on Twitter: March 2009

Government 2.0 comes to the Twitterverse.

The Tweet Is Mightier than the Sword

So speak softly and carry just 140 characters.

Intuit and Others Bid on Bankrupt Entellium

The Entellium saga continues as it files for bankruptcy protection, and competing vendors look to pick up the SMB solution provider's pieces.

CRM on Twitter: December 2008

Entellium's crisis played out on Twitter, live.

CRM on Twitter: November 2008

The financial crisis -- and the customer service issues it raises -- makes itself felt on Twitter.

CRM on Twitter: October 2008

Customer experience tales across the Twitterverse.

The 2008 CRM Market Awards: Rising Stars -- Twitter

Getting customers all a-twitter.

CRM on Twitter: August 2008

Some recent tweets about CRM software.

CRM on Twitter: July 2008

The microblogging site is rapidly becoming a destination of choice for the Web 2.0-savvy, and users of Microsoft Dynamics CRM 4.0 are certainly among them.

CRM on Twitter: June 2008

As Twitter, the microblogging site, explodes in popularity, CRM has become a common topic. To bring the Web 2.0 world full-circle, we'll be highlighting a few choice tweets.