CRM on Twitter: June 2008

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As the microblogging site explodes in popularity, CRM has become a common topic. Many industry vendors (Salesforce.com, Oracle, Zoho, Ribbit, Etelos, among others) are generating leads and responding to relevant tweets, and some forward-thinking consumer companies (Comcast, Baskin-Robbins, JetBlue, FastCompany, Zappos, to name a few) are beginning to use Twitter accounts for customer service unparalleled in its immediacy. To bring the Web 2.0 world full-circle, we'll be highlighting a few choice tweets in print.


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joiningdots:
Zoho spotted my grumpy tweet and responded. Am impressed. @arvindnatarajan Thanks!

Ksilebo:
Our CRM system is so delightfully ghetto. It's spitting out emails received earlier this week.

baskinrobbins:
@stevehall thought it was about time we got on Twitter. Saw everyone tweeting about the event tonight and wanted to connect :)

thinktwice:
Day 2 of data import issue in Salesforce. Records imported successfully? 0.

blacktar:
Got a ready-to-go Web-based CRM with ERP to hawk me? I got the cash to throw your way. Fed up with searching. Message me!

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