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RightNow Technologies
40 Enterprise Drive
Bozeman Montana 59718
US

PH: 877-363-5678
FAX: 406-522-4250
Visit their Web site: www.rightnow.com
 
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RightNow Technologies provides a complete solution for real-time visibility across all customer-facing departments, maximizing the efficiency of your organization and helping build profitable customer relationships.
Product Description
RightNow CRM: Provides a complete solution for real-time visibility across all customer-facing departments, maximizing the efficiency of your organization and helping build profitable customer relationships. RightNow Service: A unified, multi-channel solution from the customer service experts, RightNow Service seamlessly captures customer interactions from both traditional and online channels' improving service quality and agent effectiveness. RightNow Sales: An intuitive, easy-to-use sales automation solution, RightNow Sales maximizes sales efficiency and productivity. Offering a complete view of each opportunity and real-time visibility into the sales pipeline, RightNow Sales provides the critical insight you need to drive revenue more effectively. RightNow Marketing: RightNow Marketing delivers the vital marketing functionality to turn your ideas into reality, reduce the complexity of campaign administration and provide the actionable insight to track campaign impact.
This company is listed in the following categories:
AnalyticsConsumer Packaged GoodsCustomer Service/Call CentersEducation
Enterprise CRMFinancial Services/BankingGovernmentHealthcare
InsuranceManufacturing/AutomotiveMarketing AutomationNon-profit
Pharmaceuticals/ChemicalsProfessional ServicesRetailSales Automation
SMB/Mid-market CRMTechnologyTelecommunicationsTransportation
Articles Mentioned
RightNow Puts the Pieces Together
The on-demand customer experience solution provider's latest quarterly release makes it ready to release a one-stop enterprise contact center package.
Contact Centers Chatting to Success
No longer simply a forum for teens, chat is becoming an integral part of the cross-sell, upsell, and support strategies run by customer service.
Companies Crave Customer Feedback
New findings from DMG Consulting show the contact center survey-and-feedback space grew by 21.3 percent between '07 and '08 -- its best year to date.
Companies Catch the Customer Experience Wave
New research from Forrester unveils the top vendors for companies yearning to achieve experience-based differentiation.
The Never-Ending Customer Service Journey
RightNow Summit '08: Ultimate customer centricity -- the "faultless journey" -- relies on integrated multichannel communications, an Expedia executive says.
 

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