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Pivotal CRM
Two Concourse Parkway
Suite 800

Atlanta GA 30328

PH: 877-PIVOTAL
FAX: 604-699-8001
Visit their Web site: www.pivotalcrm.com
 
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Pivotal CRM is a leading suite of customer relationship management (CRM) solutions from CDC Software, The Customer-Driven Company.™ CDC Software is a provider of enterprise software applications designed to help organizations deliver a superior customer experience while increasing efficiencies and profitability. More than 2,000 companies around the world use Pivotal CRM, including Allianz Dresdner Asset Management, AvMed Health Plans, Calamos Investments, Centex Homes, CMS Cameron McKenna, ESRI, Farm Credit Services of America, Multiple Sclerosis Society of Canada, North Shore Credit Union, and Sharp Electronics Corporation.

Product Description
For companies that depend on CRM to deliver a superior and unique customer experience, Pivotal CRM is the solution of choice. Pivotal CRM is a complete front-office solution that not only adapts to the way you do business; it also ensures higher productivity and lower costs. Your organization can deliver outstanding customer experiences and respond immediately to market requirements with the flexibility to adapt to your unique needs. Your IT team enjoys a rapid, low-cost deployment and low support costs, while your users enjoy an easy-to-use system that's built to fit exactly the way they prefer to work.

The Pivotal CRM suite includes solutions for marketing, sales force automation, customer care, partner management, and customer intelligence. Its seamless integration with Microsoft® Outlook® and Microsoft® SharePoint® makes it easy to use and ensures users' highest productivity. Moreover, its flexibility gives companies the power to deliver superior customer experiences.
This company is listed in the following categories:
AnalyticsChannel ManagementConsumer Packaged GoodsCustomer Service/Call Centers
EducationEnterprise CRMFinancial Services/BankingGovernment
HealthcareInsuranceIntegrationManufacturing/Automotive
Marketing AutomationNon-profitPharmaceuticals/ChemicalsProfessional Services
Sales AutomationSMB/Mid-market CRMTechnologyTransportation
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SFA Vendors Come and Go in Gartner Magic Quadrant
Magic Quadrant for SFA '08: Gartner's latest sales force automation report shows some movement, including some dropouts, as the research firm focuses on big business; Oracle and Salesforce.com top the field.
CDC Release Pivots Around Microsoft Technologies
Pivotal CRM 6.0 makes the platform more familiar for users.
Jumping Into the SaaS Pool
It's no longer a matter of just testing the waters: Large enterprises are making a splash with software-as-a-service CRM.
 

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