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Pivotal CRM
Two Concourse Parkway
Suite 800
Atlanta GA 30328

PH: 877-PIVOTAL
FAX: 604-699-8001
Visit their Web site: www.pivotalcrm.com

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Profile

Pivotal CRM is a leading suite of customer relationship management (CRM) solutions from CDC Software, The Customer-Driven Company.™ CDC Software is a provider of enterprise software applications designed to help organizations deliver a superior customer experience while increasing efficiencies and profitability. More than 2,000 companies around the world use Pivotal CRM, including Allianz Dresdner Asset Management, AvMed Health Plans, Calamos Investments, Centex Homes, CMS Cameron McKenna, ESRI, Farm Credit Services of America, Multiple Sclerosis Society of Canada, North Shore Credit Union, and Sharp Electronics Corporation.

Product Description

For companies that depend on CRM to deliver a superior and unique customer experience, Pivotal CRM is the solution of choice. Pivotal CRM is a complete front-office solution that not only adapts to the way you do business; it also ensures higher productivity and lower costs. Your organization can deliver outstanding customer experiences and respond immediately to market requirements with the flexibility to adapt to your unique needs. Your IT team enjoys a rapid, low-cost deployment and low support costs, while your users enjoy an easy-to-use system that's built to fit exactly the way they prefer to work.

The Pivotal CRM suite includes solutions for marketing, sales force automation, customer care, partner management, and customer intelligence. Its seamless integration with Microsoft® Outlook® and Microsoft® SharePoint® makes it easy to use and ensures users' highest productivity. Moreover, its flexibility gives companies the power to deliver superior customer experiences.

This company is listed in the following categories:

Analytics	Channel Management	Consumer Packaged Goods	Customer Service/Call Centers
Education	Enterprise CRM	Financial Services/Banking	Government
Healthcare	Insurance	Integration	Manufacturing/Automotive
Marketing Automation	Non-profit	Pharmaceuticals/Chemicals	Professional Services
Sales Automation	SMB/Mid-market CRM	Technology	Transportation

Articles Mentioned

Forrester Waves to Midmarket CRM
Forrester Wave: Midmarket CRM Suites '08: Despite consolidation, buying CRM software for the midmarket segment is still a major headache.
Posted 29 Aug 2008

Cashing In with Noncash Rewards
Integrating CRM can breathe new life into tired incentive programs.
Posted 14 Aug 2008

SFA Vendors Come and Go in Gartner Magic Quadrant
Magic Quadrant for SFA '08: Gartner's latest sales force automation report shows some movement, including some dropouts, as the research firm focuses on big business; Oracle and Salesforce.com top the field.
Posted 05 Aug 2008

CDC Release Pivots Around Microsoft Technologies
Pivotal CRM 6.0 makes the platform more familiar for users.
Posted 30 Jul 2008

Jumping Into the SaaS Pool
It's no longer a matter of just testing the waters: Large enterprises are making a splash with software-as-a-service CRM.
Posted 01 Jul 2008

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