CDC Software, The Customer-Driven Company, is a hybrid enterprise software provider of on-premise and cloud deployments. Leveraging a service-oriented architecture (SOA), CDC Software offers multiple delivery options for their solutions including on-premise, hosted, cloud-based Software as a Service (SaaS) or blended-hybrid deployment offerings.

CDC Pivotal CRM is an intuitive, powerful solution for companies that want to use CRM strategically–to model and streamline their unique processes, not dictate them. Built for user adoption, CDC Pivotal CRM offers unparalleled flexibility and customizability. Microsoft Outlook and SharePoint are embedded right within the system for a seamless experience.

CDC Pivotal CRM Solutions:

·         Sales – Shorten the sales cycle and improve close ratios

·         Marketing – Increase response rates and lead quality

·         Service – Accelerate incident resolution and improve customer satisfaction

·         Partner Management – Collaborate more effectively with your partner channels

·         Analytics – Make better-informed business decisions

·         Mobile CRM – Increase the productivity and effectiveness of field and mobile users

·         Social CRM – Market-leading integration of the most commonly used social media applications