Empirix Testing as a Service:
Empirix Testing as a Service (ETaaS) validates end-to-end performance. It does this by emulating live traffic under real-world conditions to stress test and validate actual Quality of Experience.
Empirix VoiceWatch is a proactive customer experience management service that monitors the end-to-end performance of voice applications and infrastructure from the caller’s perspective.
The Empirix Hammer Test System is the leading automated solution for real-world contact center testing to optimize Quality of Experience. It is a complete testing solution in a single, easy-to-use package. The platform improves the customer experience by identifying and correcting experience-related problems prior to, and during, production operations.
Proactive Automated Customer Experience (PACE):
Empirix Proactive Automated Customer Experience (PACE) uniquely provides assurance of the real customer experience and an understanding of total performance.
Empirix OneSight is a complete, end-to-end solution capable of analyzing customer experience and network performance by application in real-time.