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Riverside Center
275 Grove Street, Suite 2-400
Newton MA 02466
PH: 800-635-5476
FAX: 617-663-4801
Visit their Web site: www.coveo.com
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Coveo has radically simplified the delivery and deployment of platform-class Information Access solutions for accessing critical information located anywhere across the enterprise. Winner of numerous industry awards, Coveo G2B Information Access solutions deliver top-level security, unparalleled accuracy, and consumer-style ease of use. Our fully functional solutions are free to try, with continuing, uninterrupted use through a simple licensing activation. Implementation takes less than 24 hours, and includes “black-belt” level customer support even during the initial free trial period.
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| Product Description |
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Coveo’s G2B Information Access Suite instantly identifies and connects you to the intelligence you need to drive the business you do. Powerfully simple, consumer-like search gives knowledge workers a 360 degree view into the information they need from documents and structured data stored in file systems, email servers, intranets, enterprise applications, databases, and Web sites. The Suite: • G2B™ for Email: Your business life is stored in email archives and you're wasting time trying to find stuff? How about split-second access to what you need – including opening archived attachments from your Mobile device? • G2B™ for Intranets: Do you have millions, perhaps billions of documents sitting across platforms such as Documentum, FileNet, SharePoint or others? The true value of a collaboration platform occurs when workers can access what they need within a split-second. • G2B™ for CRM: Got salesforce.com or Siebel for CRM? Then, your customer calls the help desk and also has a billing issue? Access unified 360° views of customer data within a split-second. Now that is customer relationship management! • G2B™ for Multimedia: Thousands of hours of multi-media have limited value if you can’t quickly pinpoint the content you are looking for. Search within audio and access the segment you need within seconds using our patented multimedia search technology. • G2B™ for Custom Applications: G2B for Custom Applications lets you quickly deploy large scale search platforms and navigate massive data silos within a split-second. Business data analytics, eCommerce portals, website search, online directories, expertise finder, legal discovery and more.
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| Whitepapers, Archived Webcasts and Sponsored Content |
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Gilbane Group Research Report: Enterprise Search Markets and Applications - Capitalizing on Emerging Demand
Enterprise Search Markets and Applications summarizes the marketplace in a way that will help buyers map their needs to search products that will deliver the most value in the shortest amount of time, and at a reasonable cost. Additionally, buyers will find practical guidance about product evaluation, selection, implementation, deployment and maintenance. A vendor directory and glossary round out the content directed to new buyers. Search users who are expanding or seeking improvements to their current experience will find advice on making incremental adjustments in deployment. Vendors who are developing, selling, marketing, or supporting customers with enterprise search applications will find aids to competitive intelligence in the market landscape, directory and glossary.
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IDC White Paper: Searching for an Information Access Solution: Can it be Delightful?
A leading provider of Information Access Solutions, Coveo is recognized for offering more than just a great search solution for businesses. While enterprise search can be seen as a complex solution for sorting through your business’ knowledge center, intranet or customer service portal, Coveo breaks it down with an easy-to-use system of obtaining accurate information in a secure environment. Each person’s query demands a successful search result. Coveo helps you deliver it.
A new white paper by Susan Feldman of IDC analyzes what makes Coveo's Information Access Solutions tick, showcasing mini case studies of Coveo’s clients’ issues, planned solutions and, lastly, results after enterprise search was implemented.
The findings show that Coveo’s Information Access Solutions can solve the unique dilemmas of many business realms. Usability, ease of deployment and configuration, as well as a supportive customer service experience make Coveo a preferred choice for Information Access solutions.
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Research Report: The Right Path to Enterprise Search
The reasons to use enterprise search are clear: improve customer service, reduce call volumes, reduce contact center costs and double online revenues. Effective enterprise search can help employees regain lost hours searching through files and streamline customer interactions with your business, resulting in a more loyal and productive customer base.
But while some may scoff when they hear the words “enterprise infrastructure,” that is exactly what’s needed for all users in a single company to have access to the same search function applications, no matter the size of your business. Enterprise search can be expensive and extremely time-consuming for a company to build on its own. Coveo offers a trusted, proven solution.
In the white paper “The Right Path to Enterprise Search,” Coveo’s search solution is highlighted for its simplicity in enterprise search: no barriers to entry, usable interfaces by a broad range of information managers, enterprise scalability, and management interfaces for both local and enterprise control.
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On Demand Webcast: Email is Critical...and Out of Control!
More than 75% of the average company's intellectual property is contained in email messages and their attachments. As a result, email has quickly become the file server of choice for most of us - and a headache for compliance managers.
The value of unified information access to live and archived email via desktop or mobile device is becoming increasingly important for today's businesses - from end users to the board room, where compliance is an ongoing pain point.
Join this educational TechRepublic live event, where Nick Patience, Managing Analyst with The 451 Group and Louis Tetu, Coveo's Executive Chairman, discuss:
>The growing importance of accessing information from live and archive email servers
>How rapid access to all email content sets the stage for compliance and e-discovery initiatives
>The business value of having complete mobile access to live and archived email content
Join TechRepublic and Coveo for this informative Web-seminar and learn how to get started today!
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