Clicktools provides a cloud-based solution that enables organizations to collect, centralize, and act on customer feedback, leveraging the power of CRM. Since 2001, Clicktools surveys have helped organizations of all sizes and across industries improve customer experience and loyalty. Thousands of marketing, sales, and support professionals worldwide use Clicktools to collect information through surveys, scripts, and forms; centralize the data in CRM; and act on insights to deepen customer relationships.
Notably, Clicktools was the first survey provider to integrate with Salesforce™ and was an original member of the AppExchange®. In 2008, Clicktools was also the first survey provider to integrate with Oracle CRM On Demand and became the first survey provider to include a Business Analytics engine with an out-of-the-box product.