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BPMonline
Portland House, Bressenden Place
London Greater London SW1E 5RS
United Kingdom

PH: +44 (20) 3384 0040
FAX: +44 (20) 8816 8320
Visit their Web site: www.bpmonline.com
 
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BPMonline is a global provider of first-class Customer Relationship Management (CRM) and Business Process Management (BPM) solution. The award-winning BPMonline CRM application brings easy and affordable process management tools to CRM professionals. Powerful and easy to use, the solution provides deep user-friendly customization at an incredibly inexpensive price point.

In 2011 BPMonline CRM was titled CRM Idol 2011 in EMEA region. The judges of the contest evaluated BPMonline CRM as one of the most elegant process-based CRM applications. Later in 2012 the undisputed industry authority - CRM Magazine - named BPMonline as a Customer Service Rising Star. In 2013 BPMonline named a CRM Watchlist 2013 Winner for the second year in a row, and listed in The Gartner CRM Vendor Guide 2013, published by the world's leading information technology research and advisory specialists, Gartner.    

Applying its deep industry-level experience, BPMonline created a wide range of industry-tailored solutions for customer relationships and business process management. BPMonline customers from Banking, Real Estate, Telecom, Legal and other sectors use out-of-the-box solution specific to their industry. This approach enables companies to have their CRM+BPM solution up and running quickly and ensure the ongoing success.

Headquartered in London, with an ever-growing partner network, BPMonline is present in more than 35 countries around the world. Currently 5000 organizations trust our solutions, empowered by the exceptional customer service.

Product Description

BPMonline CRM is a comprehensive online CRM system based on the BPM platform which inherits all the business process management features that the platform provides.
The cutting-edge solution incorporates the following features:

Contact & Account Management
Business Process Management

Enhanced Business Process Management & Workflow Management Capabilities

BPMN  Based Process Editor

Sales Force Automation

Lead & Opportunity Management

Prospect Qualification & Lead Distribution

Sales Pipeline

Quotes & Contracts, Invoicing & Payments

Task and Activity Management

Content Management

Email Integration

Contact Centre with the Multichannel Support

Social Media Integration

Marketing management

Marketing Campaign Automation

Email Marketing

Service Management

Incident & Problem Management

Service Request Management

CMDB

SLA

Change & Release Management

Knowledge Base

Reporting and Analytics

Custom Dashboards

CRM Analytics, Graphs and Reporting

CMDB

video

Feel the advantages of BPMonline CRM

  • Comprehensive BPM + CRM application. The main advantage of BPMonline CRM is fusion of CRM tools with a BPM platform. If you have a process-based CRM solution it is possible to continually introduce and automate new processes to gauge efficiencies.
  • Unparalleled self-customization tools. IT solution that can be tailored with the click of the mouse.
  • Open configuration. From architectural point of view, BPMonline employs the latest web-based technologies. BPMonline CRM enables programmers to rebuild its modules, change business logic and extend functionality.
  • Affordable solution - only $29 per month. Without any significant capital expenses, small periodic payments guarantee quick start with a minimal investment. Subscription includes the right of use, technical support and product updates.
  • Agile Deployment. BPMonline CRM software delivered on demand provides all the benefits of pay-as-you-go. With on-demand BPMonline CRM software you obtain a comprehensive service package that includes free updates and support. BPMonline CRM on-site enables the company to use CRM application hosted on its own servers.

Click to request live demo>>

Paul Greenberg about the benefits of merging BPM & CRM

Paul Greenberg, CRM industry influencer and the author of the bestselling 'CRM at the Speed of Light', speaks about the benefits of merging BPM & CRM, and explains in what way business processes help to fill the gap between information storage and its effective usage.

video

For more information visit www.bpmonline.com

Whitepapers, Archived Webcasts and Sponsored Content
  • BPMonline CRM Insight
    Get the in-depth overview of award-winning process-based CRM application
  • BPMonline CRM Features
    Explore the clean interface of the cutting-edge CRM solution highly endorsed by industry thought leaders
  • BPMonline Mobile CRM
    Experience a new level of agility with mobile version of award-winning BPMonline CRM.
  • Try BPMonline CRM Free
    Signup to try BPMonline CRM free - access full-functional CRM application
  • The Missing Link in CRM
    According to a recent study, 31 percent of companies blamed CRM shortfalls on poor business process design, and 21 percent struggled with customizing CRM to their unique organizational requirements.
This company is listed in the following categories:
AnalyticsConsumer Packaged GoodsCustomer Service/Call CentersEducation
Enterprise CRMFinancial Services/BankingHealthcareInsurance
IntegrationManufacturing/AutomotiveMarketing AutomationNon-profit
Pharmaceuticals/ChemicalsProfessional ServicesRetailSales Automation
SMB/Mid-market CRMSocial CRMSports/EntertainmentTechnology
TelecommunicationsTransportationTravel/Hospitality
Articles Mentioned
BPMonline Launches BPMonline CRM Realty
The application combines CRM and business process management functionality.
CRM Idol Kicks Off Its Second Season
Annual competition offers small businesses opportunities for exposure, resources, and advice.
The 2012 Rising Stars
Lessons from CRM Idol 2011
Takeaways any business can use.
Meet the CRM Idol Winners
Prizes include consultations, free software, workshops, and more.
 
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