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Emplifi: Customer Engagement Platform
Office Evolution 4200 Regent Street Suite 200
Columbus OH 43219
USA
https://emplifi.io/
Year Founded: 2008
Ownership: Private
Number of Employees: 250 - 499
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Categories
Customer Service/Call Centers/Contact Centers
Social CRM
Articles Mentioned
Customer Care Teams Have Much to Gain Using Generative AI
The Leading Companies and Hottest Trends and Technologies in Customer Service, Marketing, and Sales: The 2024 CRM Top 100
Emplifi Rolls Out 10 Social Media Marketing And Customer Care Tools
Emplifi Names New CEO
Emplifi Launches Fall 23 Product Enhancements
FTC Plans Crackdown on Fake Reviews, Influencers
Emplifi Enhances Social Commerce Cloud
Emplifi Unveils Unified Analytics
Emplifi Launches Summer '23 Release
JRNI and Emplifi Partner for Live Video Shopping
Emplifi Launches Spring '23 release of Social Marketing, Commerce, and Service Clouds
A CMO Roadmap: Operational Efficiencies Are Key for Navigating the Changing Customer Landscape
Emplifi Integrates Social Marketing Cloud with Snapchat
Emplifi Launches AI Composer Using OpenAI's GPT-3
Emplifi Acquires Pixlee TurnTo
Emplifi Releases Calls from Social, Live Care, and Augmented Reality
Emplifi Social Commerce Cloud is Integrated with Oracle Commerce
Emplifi Becomes a TikTok Marketing Partner
Affiliate Marketing to Be a $36.9 Billion Market by 2030
Emplifi Launches ShopStream, Bringing Interactive Live Streaming to Commerce
Emplifi Comes to Ukraine's Aid
Emplifi Launches Social Care
Emplifi Unveils New Voice of Customer Features
Emplifi Acquires Go Instore
Emplifi Releases Social Commerce Cloud
Facebook Is Now Kustomer-Centric: The 2021 CRM Conversation Starters
Emplifi Extends Service Cloud with Email and Social Capabilities
When Using Emojis, It's Not Enough to Smile
The Leading Companies and Hottest Trends and Technologies in Customer Service, Marketing, and Sales: The 2021 CRM Top 100
CRM Companies Line Up to Support Instagram Messenger
Astute and Socialbakers Rebrand as Emplifi
Engagement Hubs Put Customers at the Center
Astute Acquires Socialbakers
Surveys Find Shift to Virtual Events a Modest Success
Astute Acquires iperceptions
Astute Introduces Email Virtual Assistant, EVA, to Automate Customer Service Emails
Astute Solutions Integrates with Zipwhip for Customer Service via Texting
Bots Should Be in Your Contact Center’s Future
Astute Releases Astute Social for Mobile Devices
7 Lessons to Learn in the Digital Shift
Social Media Monitoring Delivers for Domino's
Astute Previews ePowerCenter 9
Why the Battle for Identity Will Affect Customer Experience
Eric Mower + Associates Partners with Astute Solutions
Astute Solutions Upgrades Social Media Monitoring
Astute Solutions Releases ePowerCenter Version 8.7
Astute Solutions Releases RealDialog 6.0
Astute Launches Social Media Management Solution
Information Overload
How Social Are Social CRM Vendors?
Pegasystems and RightNow Added to Leaders in Gartner Magic Quadrant for CRM Customer Service Contact Centers
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Allegiance Acquires Inquisite
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The 2009 CRM Service Awards: Table of Contents and Introduction
The 2009 CRM Service Awards: Service Elite -- Introduction
The 2009 CRM Service Awards: Service Elite -- Bath & Body Works: Spiffing Up the Center
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The 2009 CRM Service Awards: Service Elite -- Municipality of Coamo, Puerto Rico: Pleasing the Public
The 2009 CRM Service Awards: Service Elite -- LifeLock: Scaling for Security
The Sweet Smell of High-Quality Service
Contact Centers Aren't Yet Ready for Web 2.0
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Required Reading: Analytics: A Winning New Way
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We are the Champions
Genesys Bolsters Management
Calls That Count
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Read All About It!