Glance Partners with PayPal

PayPal brings its agentic commerce services to Glance, providing the commerce capabilities that turn AI-powered product discovery into trusted transactions

Algolia Launches Shopify B2B Integration

With Algolia's Shopify integration, account-specific catalogs, pricing, and quantity rules now shape search results automatically.

Riskified Launches Agent Identity Risk Intelligence

Riskified's Agent Identity Risk Intelligence helps companies know who is behind AI personal assistants like Muse at checkout and in customer service.

Paytronix Announces Access Evo with Guest Intelligence

Paytronix Access Evo with Guest Intelligence will help connect more customer information, understand behavior beyond loyalty, and drive more relevant, measurable engagement.

Toast Adds Toast IQ Team and Expanded Toast IQ Grow

More than 20 updates from Toast include new Scheduling, SEO, Reviews, and Offers agents to help operators drive bottom-line impact, backed by real customer outcomes.

Bridg Strengthens Identity Graph

Bridg's enhanced platform helps companies expand marketing reach, improve profile accuracy, and maintain customer visibility.

NIQ Adds AI and Automation to Retail Space Planning and Merchandising

NIQ's new AI and automation capabilities help retailers close execution gaps and scale merchandising decisions across every store.

Constructor Launches Agentic Checkout

Constructor's Agentic Checkout lets shoppers go from product discovery to purchase within a single AI agent experience.

Particular Audience Launches Trade Media

Particular Audience's Trade Media enables companies to launch, measure, and adjust supplier-funded promotions in real time.

Glance Brings Personalized Shopping to iPhone and iPad Through Siri AI Integration

Personal shopping advice, product recommendations, and virtual try-on from Glance now available across iPhone and iPad with Siri AI.

Stravito Partners with Langston

Partnership combines Stravito's AI Personas with Langston's Life Lenses segmentation to make consumer understanding more accessible, interactive and actionable.

LTK Launches Search Tab

New LTK app Search tab brings together personalized interest-based discovery, AI-powered search and conversational shopping.

Talkdesk Launches Talkdesk for Stores

Talkdesk for Stores connects in-store, digital, and contact center experiences.

Paytronix Brings Messaging to Access Evo

Paytronix Messaging inside Access Evo connects cross-channel campaign execution with loyalty and guest data, experimentation, and reporting tied to visits, redemptions, and spend.

Riskified Brings Identity Risk Intelligence to Zendesk

Riskified's Identity Risk Intelligence in Zendesk helps retailers stop returns fraud.

PCI Pal Enhances Secure AI Payments with MCP

New MCP Server enables conversational AI platforms and AI agents to securely access PCI Pal payment capabilities. (Featured on SmartCustomerService.com.)

QSIC Introduces Playbook for In-Store Campaign Planning

QSIC's Playbook is an in-store planning tool that forecasts the optimal strategy and outcomes based on real sales data down to the store level.

Algolia Updates Agent Studio

New Agent Studio capabilities help commerce teams ground AI agents in trusted product data, apply guardrails and cost controls, and bring guided discovery into high-intent shopper journeys.

Adobe Launches Catalog Agent for Adobe Commerce

Adobe Commerce helps retailers optimize their product catalogs for AI-powered shopping experiences.

NIQ Partners with Lula Commerce

Collaboration combines NIQ's Product Intelligence capabilities with Lula Commerce's platform for digital commerce for convenience retailers.