Expanded Customer Experience Solutions portfolio designed to help communications service providers manage, analyze, and optimize the connected customer experience.
Daily News,
Posted 07 Feb 2012
E-commerce apps are a big piece of the development landscape.
Insight,
Posted 01 Feb 2012
Can the Industry Deliver Integrated Support?
Insight,
Posted 02 Nov 2011
Materials of this color might be counterproductive for breast cancer awareness, a study finds
Insight,
Posted 02 Nov 2011
Research studies customers' willingness to spend based on state of mind
Insight,
Posted 02 Nov 2011
Current benchmarks are "typically the wrong ones"
Insight,
Posted 02 Nov 2011
Get customers onto the winning team—yours
Pint of View,
Posted 02 Nov 2011
Enterprise 2.0 and social CRM form the core of social business
Connect,
Posted 02 Nov 2011
Determine the needs of customers and their value to the organization
The Tipping Point,
Posted 02 Nov 2011
Stop treating them like children and open a dialogue
Customer Centricity,
Posted 02 Nov 2011
Leverage public social media and niche sites to drive traffic to your community
Reality Check,
Posted 02 Nov 2011
A new company forms out of Digitas and offers solutions to help companies manage large data collections.
Daily News,
Posted 11 Oct 2011
Increase engagement through more relevant messages
Viewpoints,
Posted 07 Oct 2011
What retailers can learn from baseball
Viewpoints,
Posted 07 Oct 2011
Server and apps giant goes hard core on hardware, soft on software
Daily News,
Posted 06 Oct 2011
Magazine Features,
Posted 01 Oct 2011
Responding in a way that is mutually beneficial to a company and its customers applies across the enterprise
Front Office,
Posted 01 Oct 2011
YouBeauty enlists Extole to launch a social media campaign
REAL ROI,
Posted 01 Oct 2011
IBM Business Analytics is not only empowering physicians to rate their performance but also teaching them how to improve it
REAL ROI,
Posted 01 Oct 2011
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