| Articles: Technology |
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2008 Office 2.0 Conference: As young meets old, and new meets traditional, business needs to keep an open mind.
Daily News,
Posted 05 Sep 2008
Translation software makes inroads where rapid and accurate customer communication is literally life-or-death.
Daily News,
Posted 05 Sep 2008
2008 Office 2.0 Conference: In just one year, the Internet has completely changed the way we do business.
Daily News,
Posted 04 Sep 2008
A 2007 Rising Star delivers a browser-based CRM suite that stays true to its wireless roots.
Daily News,
Posted 03 Sep 2008
In an effort to unite on-demand and on-premises CRM, Oracle takes responsibility for product integration -- a move that looks particularly appealing for partner channel management.
Daily News,
Posted 01 Sep 2008
Magic Quadrant for E-Commerce '08: Veteran firms IBM and ATG top the field -- but the field itself is twice as big as it was last year.
Daily News,
Posted 01 Sep 2008
CallCopy's latest release -- a Voice over Internet Protocol call-recording solution -- specifically targets the smaller end of the small-to-midsize-business segment.
Daily News,
Posted 28 Aug 2008
Using the new tools -- and the wisdom in the collaborative consciousness of markets -- to understand your customer.
Viewpoints,
Posted 28 Aug 2008
The Bozeman, Mont.-based provider's latest quarterly on-demand release "pushes the envelope," according to one industry analyst.
Daily News,
Posted 27 Aug 2008
New application programming interfaces aim to increase flexibility and ease integration with CRM systems -- particularly sales and marketing solutions.
Daily News,
Posted 26 Aug 2008
Providing technical and consulting services to partners, the marketing software provider aims to extend its own worldwide presence.
Daily News,
Posted 25 Aug 2008
CRM Acceleration '08: The cofounder and CEO of the open-source CRM pioneer says that the best technology can finally win in this industry -- and that one day SugarCRM "will be a billion-dollar company."
Daily News,
Posted 22 Aug 2008
destinationCRM 2008: The missing link in providing quality service is an effective contact center manager.
Daily News,
Posted 21 Aug 2008
destinationCRM 2008: A roundup of our reporting during this year's conference.
Daily News,
Posted 21 Aug 2008
Good service helps make you recession-proof.
Viewpoints,
Posted 21 Aug 2008
destinationCRM 2008: A snapshot of the conference's marketing track in the last two days.
Daily News,
Posted 20 Aug 2008
Companies, customers, and industry visionaries are honored for successes in the CRM marketplace over the previous 12 months.
Daily News,
Posted 20 Aug 2008
destinationCRM 2008: The push to truly provide a differentiated service experience must take into account the consumer's ecosystem—not the companies'.
Daily News,
Posted 19 Aug 2008
Former competitors aim to strengthen their collective market presence to promote the importance of email reputation management and deliverability -- in short, the "mission of saving email."
Daily News,
Posted 18 Aug 2008
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