Eltropy Video Banking Now Fully Integrated into Unified Conversations Platform

Eltropy's Video Banking allows community financial institutions to deliver secure, high-touch service anywhere.

Amplitude Acquires Kraftful

Amplitude will incorporate Kraftful's voice of the customer capabilities into its own platform.

CallRail Debuts Conversion Signals to Improve Ad Targeting

CallRail's new conversion signals capability helps marketers generate more leads that convert.

Infobip Partners with NumHub on Branded Calling ID

Infobip's expanded partnership with NumHub brings verified branded calls to U.S. companies.

ActiveCampaign Launches WhatsApp Messaging

ActiveCampaign's WhatsApp Messaging solution enables personalized conversations and automated workflows entirely within WhatsApp.

Auxia Adds to Agent Analyst

Auxia's latest release brings a natural language interface and advanced analytics to Agent Analyst.

Highspot Adds Highspot Agents in Summer Release

Highspot Agents is an agentic AI platform for go-to-market teams.

Airship Unveils AI Agents

Airship's new intelligent agents work independently or in tandem to create, test, and optimize customer experiences across apps, websites, and channels.

Clari Adds Integrations to Revenue Context

New integrations enrich Clari's Revenue Context, unifying data, cadences, and workflows and activating Clari AI Assistants and Agents to automate actions across the revenue lifecycle

VideoAmp Integrates With AWS Clean Rooms

VideoAmp's media measurement solutions are now available to AWS Clean Rooms customers.

Pipeliner Launches Reporting Agent, Microsoft Dynamics Booster

Voyager AI Real-Time Insights and Recommendations is Pipeliner's new AI reporting agent.

Bolt Insight Achieves SOC 2 Type I Compliance Certification 

The BoltChatAI platform was certified for data security.

LinkedIn Launches Member Post Analytics API

LinkedIn's new Member Post Analytics API lets users track post performance and follower growth.

Natterbox Launches AI Assistants and AI Agents

Natterbox AI Assistants and AI Agents can handle up to 70 percent of routine customer queries. (Featured on SmartCustomerService.com.)

Shirofune Integrates with Amazon Marketing Cloud

AMC Integration gives advertisers access to key metrics, including customer acquisition costs, new customer ROAS, and predicted lifetime value.

Brand Keys Names America's Most Patriotic Brands

Jeep, Ford, Coca-Cola, Levi Strauss, and Apple lead nation's patriotism parade this year.

Idomoo Launches AI Video Ads

Idomoo's AI video creator, Lucas, can now create on-brand video ads in minutes from a simple prompt.

Grammarly to Acquire Superhuman

With the Superhuman acquisition, email becomes central communication surface in Grammarly's vision for an agentic future.

MNTN Partners with ZoomInfo

With the partnership between ZoomInfo and MNTN, companies can now launch streaming TV campaigns with AI powered precision targeting.

Metricool Launches MetriLAB AI

With MetriLAB AI, Metricool becomes one of the first social media management platforms to implement Claude's MCP protocol for social media management.