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September 23, 2015


Instagram for Brands: Increase Customer Engagement One Photo at a Time

Check out nine tips for making the visual social platform work for your business.

Case Studies

Hybris Baits the E-Commerce Hook for Wholesale Sports Outdoor Outfitters

A camping goods retailer creates a more personalized Web site using hybris's B2C Commerce

Customer Experience

Demystifying Customer Experience Quality

To deliver a better experience, you have to understand what "quality" means for your customers

CRM Across the Wire

WalmartLabs Acquires PunchTab

The acquisition of PunchTab will help Walmart and Sam's Club better engage with customers.

SocialCentiv Enhances App's Suggested Replies Feature

The enhanced SocialCentiv app lets businesses better respond to customers on Twitter.

Looker Launches Looker Blocks Analytics Platform

Looker's Data Platform now includes blocks to build custom analytics applications.

Repsly Offers Free Productivity Features to Individual Reps

Field sales reps can now use Repsly's free edition for single users.

TapInfluence Releases TapFusion Influencer Marketing Automation.

TapFusion identifies and targets influencers on social media sites.

MailChimp Offers Pro Package

MailChimp Pro offers advanced data analysis and optimization features for email campaigns.