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Nonprofit CRM > Columns/Departments

 Customer Relationship Management (CRM), or constituent relationship management, software can guide and inform any nonprofit's fundraising and management strategies. Every nonprofit can benefit from accurate and complete records of their donors, volunteers, and fundraisers. Explore our latest CRM news, analysis, and advice for nonprofit organizations.

 

Brother, Can You Spare the Time?

Making the job of nonprofit marketers a little bit easier.

CRM in ‘Pursuit of Shared Goals’

Responding in a way that is mutually beneficial to a company and its customers applies across the enterprise

CRM Gives Back

Voice Self-Service to the Rescue

When live agents can't be had, interactive voice response systems may suffice.

Tech Solution: Open-Source CRM

Business Problem: Lack of company control over the development of CRM software.

Knowledge Network Gets Organized, 21st-Century Style

Canadian public broadcaster uses InfoStreet StreetSmart to better plan media productions--and to finally put an end to a clunky email system.