Articles: Retail
For truly exceptional customer experiences, companies will need a strong combination of automated customer care and human representatives.
New monitoring and publishing technology helps major retailers improve local search rankings.
The Amazons of the world know exactly what their customers want, and to compete your company must, too
Company executives detail strategies for creating brand resonance in the age of Amazon.com.
Companies must go above and beyond to understand their customers' needs and reach them on a one-to-one basis.
Bloom Intelligence offers advanced tracking metrics for retailers and restaurateurs.
Salesfloor's new mobile app offers shoppable SMS and support for conversational messaging apps.
Online disruptors and a new breed of digital consumer mean its sink-or-swim time for traditional retailers and consumer goods sellers
Paytronix' latest loyalty solution lets convenience store customers choose their own loyalty rewards.
Together, the two companies aim to empower retailers to be more competitive via omnichannel transformation and a focus on building customer loyalty.
The integrations aim to help marketers shed light on customer behavior and engage shoppers who have abandoned their carts before completing a transaction.
A well-organized omnichannel experience has become more than a nice-to-haveā€”it's now imperative to growth for both product- and service-oriented companies.
The middle of the funnel brings with it new opportunities
Mobile technologies will take employees out of back rooms and put them on the floor
The art of selling things that are bad for you
The Lexalytics eCommerce Industry Pack analyzes customer feedback to identify site challenges and opportunities.
The technology aims to speed up the process of customizing communications for international customers and prospects.
Social Media Commerce Connector lets companies start their marketing/sales processes on Facebook, Instagram, and Pinterest.
Apps help retail store associates better serve customers across retail, digital, and service channels.
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Companies: Retail
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