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September 10, 2018

CRM Featured Articles Launches #My31 Consumer App, Empowering People to Claim Their Data as Property's blockchain-based consumer consent technology will give people control of their data.

HubSpot Launches HubSpot Video

The result of an alliance with Vidyard, HubSpot Video is a fully integrated video solution for marketing, sales, and customer service.

Aviso Announces New AI Solutions

The solutions aim to help organizations improve win rates and close more deals.

Magazine Features

Influential Leaders in CRM: The CRM Market Awards 2018

Join us in recognizing their achievements


For Retailers, AI Is the Customer Care X-Factor

Turning comments and sentiment into structured data requires a balance of human intelligence and artificial intelligence.

Omnichannel: The Key To Elevating Your Customer Experience

Offering multiple channels is important, but you need to adopt a complete omnichannel strategy to make them work. (Featured on

Reality Check

With Sales Effectiveness Down, Companies Should Rethink Their Sales Process

Despite major leaps in technology, sales performance trends remain disconcerting. It might be time to blow things up

CRM Across the Wire

Monetate Partners with Mobile1st

Monetate's partnership with Mobile1st delivers testing, segmentation, and mobile conversion optimization for small to midsized companies.

Confirmit Launches Horizons 24

New capabilities bring artificial intelligence and machine learning to deliver and make sense of data.

Salesforce Expands the Sales Cloud Platform

New changes affect High Velocity Sales, Salesforce Billing, and Salesforce Pardot offerings.

Demandbase Introduces Targeting Solution

Demandbase's Targeting Solution combines precision and scale to help marketers reach key buyers at target accounts.

eGain Launches "AI Value in 30 Days" Program

With "AI Value in 30 Days," contact center and customer service leaders can speed up deployment of artificial intelligence.

HubSpot Moves to AWS

HubSpot has selected Amazon Web Services as its preferred public cloud provider.

Drift Announces Conversational Advertising, Drift Assistant, Siftrock Acquisition, and Partnerships with Marketo, Demandbase, and Outreach.

Drift is launchingd a number of new products and integrations at its Hypergrowth user conference this week.