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September 10, 2018
CRM Featured Articles
Hu-manity.co Launches #My31 Consumer App, Empowering People to Claim Their Data as Property
Hu-manity.co's blockchain-based consumer consent technology will give people control of their data.
HubSpot Launches HubSpot Video
The result of an alliance with Vidyard, HubSpot Video is a fully integrated video solution for marketing, sales, and customer service.
Aviso Announces New AI Solutions
The solutions aim to help organizations improve win rates and close more deals.
Influential Leaders in CRM: The CRM Market Awards 2018
Join us in recognizing their achievements
For Retailers, AI Is the Customer Care X-Factor
Turning comments and sentiment into structured data requires a balance of human intelligence and artificial intelligence.
Omnichannel: The Key To Elevating Your Customer Experience
Offering multiple channels is important, but you need to adopt a complete omnichannel strategy to make them work. (Featured on SmartCustomerService.com.)
With Sales Effectiveness Down, Companies Should Rethink Their Sales Process
Despite major leaps in technology, sales performance trends remain disconcerting. It might be time to blow things up
CRM Across the Wire
Monetate Partners with Mobile1st
Monetate's partnership with Mobile1st delivers testing, segmentation, and mobile conversion optimization for small to midsized companies.
Confirmit Launches Horizons 24
New capabilities bring artificial intelligence and machine learning to deliver and make sense of data.
Salesforce Expands the Sales Cloud Platform
New changes affect High Velocity Sales, Salesforce Billing, and Salesforce Pardot offerings.
Demandbase Introduces Targeting Solution
Demandbase's Targeting Solution combines precision and scale to help marketers reach key buyers at target accounts.
eGain Launches "AI Value in 30 Days" Program
With "AI Value in 30 Days," contact center and customer service leaders can speed up deployment of artificial intelligence.
HubSpot Moves to AWS
HubSpot has selected Amazon Web Services as its preferred public cloud provider.
Drift Announces Conversational Advertising, Drift Assistant, Siftrock Acquisition, and Partnerships with Marketo, Demandbase, and Outreach.
Drift is launchingd a number of new products and integrations at its Hypergrowth user conference this week.