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April 11, 2016

CRM Featured Articles

Velocify Releases SalesCaddy to Boost Lead Generation

The new tool scours social and professional networks to surface prospects, while making follow-up work easier.

Pegasystems Continues to Enrich its CRM Platform with Mobility and Analytics [Video Interview]

In this exclusive interview, CMO Robert Tas discusses the company's 'record year,' recent enhancements to the Pega 7 platform, and future product goals.

Seismic Releases Workspace to Build Collaboration on Sales Presentations

A new tool serves as a digital forum for sales and marketing reps to work together

Magazine Features

Customer Success Management Comes of Age

Ensuring that clients are getting the most out of what companies have to offer is key in today's as-a-service, subscription economy


Why Your App Needs FAQs

In this do-it-yourself-world, make it easy for customers to find the information they want or need on their own with FAQs. (Featured on

Uber, Berkshire Hathaway, and the 'Art of the Possible'

To create the experiences your customers want, look at your business through their eyes and focus on possibilities—not limits.

The Tipping Point

To Maximize Sales Enablement, Optimize Your Processes

Successful sales enablement initiatives need a sound infrastructure

CRM Across the Wire

IBM and Box Expand Expert Seller

Expert Seller, created on Box Platform, provides analytics-based information for marketers and sales people.

SurveyMonkey Launches SurveyMonkey Intelligence

With the acquisition of Renzu, SurveyMonkey can now offer key mobile app metrics.

Sailthru Acquires

The acquisition of enhances Sailthru's marketing automation and personalization capabilities.

Boomtrain Partners with SparkPost

The Partnership between SparkPost and Boomtrain enables email personalization.

Kahuna Launches Locales

Kahuna Locales enables marketers to personalize content to customers' preferred languages or locations.

ClientLoyalty Launches Buyer/Supplier Relationship Management Platform

ClientLoyalty's Supplier Performance Management and Client Success Management platforms are analytics-driven.