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May 13, 2015

CRM Featured Articles

Percolate, Spredfast, and Sprinklr Are the Top Social Relationship Platforms, Forrester Finds

Most social relationship management platforms lack content recommendation and performance measurement capabilities.


4 Truths About Corporate Sales Processes

Talent turnover and inefficient lead generation are holding businesses back.

Case Studies

Customer Reviews Drive CitizenShipper's Word-of-Mouth Marketing

Trustpilot's review validation platform adds credibility to claims

Scouting Report

WFM Finds a Better Direction

Algorithms and simulation address a key mathematical challenge

CRM Across the Wire

Lattice Engines Launches Prospect Discovery App

New app brings new leads to the prospect database.

Reevoo Partners with Feedback Ferret on Travel App

Reevoo and Feedback Ferret partnership allow travel companies to capture and act on customer feedback.

Teradata Adds Social Advertising Capability on Facebook

Teradata Digital Marketing Center uses Facebook Custom Audiences for more accurate targeting of Facebook ads.

Panopto Brings Video to Salesforce

Panopto latest version lets users manage videos within Salesforce.

Alorica Partners with Salesforce

Alorica will deliver end-to-end customer experience management with Salesforce's Customer Success Platform.

Lexalytics Launches Wizard for Text Mining and Sentiment Analysis

Lexalytics' SWIZ is a new feature of the Semantria Online Configurator.