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December 15, 2014

CRM Featured Articles

WealthEngine and DonorCommunity Partner on Integrated Fundraising Solutions

The partnership enables organizations to better segment and target contributors.


Multichannel Marketing Initiatives in the Context of the Campaign Trail

Election-season takeaways help retailers prepare for the holidays.

How Customer Churn Can Lead to Better Sales

Used with metrics that monitor performance quality, churn can provide insight into every aspect of an organization. (Featured on


UPS Calls on Marketers to Help Manage Holiday Peak

A joint effort is designed to curb shipping slowdowns this year.

Reality Check

Coaching Solutions Guide Reps to Sales Success

Innovation steps in where sales training leaves off.

CRM Across the Wire

Avaya Pairs with Google on Contact Center Solutions

The first project will involve streamlining the agent experience using WebRTC and Chromebooks.

Vembu Offers Free Unified CRM Cloud for SMBs

Vembu CRM includes SalesDesk, HelpDesk, and SocialDesk.

YouAppi Releases OneRun Mobile Customer Acquisition Solution

Through its proprietary predictive algorithms, YouAppi delivers customers predicted to generate the highest post-conversion lifetime value.

SocialBro Launches SocialBro Monitoring for Twitter

SocialBro Monitoring adds to the company's Twitter marketing platform.

QuestionPro Acquires RapidEngage

The deal brings together two firms in the online customer survey industry.