Many financial institutions are still not exploiting social media despite changing customer needs.
Insight,
Posted 01 Jun 2013
The Dialog Suite lets companies improve interactions with customers.
Daily News,
Posted 31 May 2013
A new survey finds that adding financial-management tools and rewarding consumers could increase use of mobile phones as payment devices.
Daily News,
Posted 26 Apr 2013
Launches Privacy Suite for customers, service providers.
Daily News,
Posted 18 Apr 2013
New technology enables companies to close deals faster and satisfy compliance issues—all while cutting costs.
Magazine Features,
Posted 01 Apr 2013
The offering will enable organizations to manage compliance across the enterprise, prepare for audits, and meet regulatory requirements.
Daily News,
Posted 12 Mar 2013
Magazine Features,
Posted 01 Mar 2013
Marketers will receive more e-commerce capabilities and continued support for Salesforce.com products.
Daily News,
Posted 25 Feb 2013
Few firms use CRM systems to their full effect.
Insight,
Posted 01 Feb 2013
A journey-based approach for better sales and service.
Viewpoints,
Posted 25 Jan 2013
Companies concerned about data security have more hybrid (public and private) cloud computing options.
Magazine Features,
Posted 01 Jan 2013
The company developed its solution with Intuition Intelligence.
Daily News,
Posted 11 Dec 2012
Accenture Enterprise Customer System provides a comprehensive view of customer relationships and interactions.
Daily News,
Posted 11 Dec 2012
"Glocalize" your offerings to give customers what they want.
Viewpoints,
Posted 30 Nov 2012
Multichannel customer communications platform enables organizations to mitigate risks and meet compliance requirements.
Daily News,
Posted 15 Nov 2012
Solution provides foundation for better tracking of customer identity data.
Daily News,
Posted 21 Aug 2012
Enterprise application providers call ERP, CRM solutions "complementary."
Daily News,
Posted 07 Aug 2012
Customers expect more from their banks, and customer service is the biggest point of contention.
Daily News,
Posted 01 Aug 2012
Software update includes industry-specific capabilities for life sciences, financial services, and more.
Daily News,
Posted 31 Jul 2012
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