Doxim's new software version features new workflows, mobile components, and campaign management.
CRM Across the Wire,
Posted 06 Oct 2017
The collaboration brings together visual IVR and digital customer engagement for financial institutions. (Featured on SmartCustomerService.com.)
CRM Across the Wire,
Posted 25 Sep 2017
The app offers on-device conversational AI, avatar lip-sync, embedded text-to-speech, and a fusion of face and voice biometric authentication. (Featured on SmartCustomerService.com.)
CRM Across the Wire,
Posted 12 Sep 2017
Optimove's AI and machine learning platform will help financial services firms close the customer loyalty gap.
CRM Across the Wire,
Posted 12 Sep 2017
Seamless data verification and geocoding are working to prevent customer fraud in real time.
CRM Across the Wire,
Posted 18 Jul 2017
The financial website selected Sailthru to remodel its email newsletter program
REAL ROI,
Posted 29 Jun 2017
As part of the ForeSee CX Suite, the banking solution provides voice of the customer insights to financial services firms.
CRM Across the Wire,
Posted 13 Jun 2017
The technology aims to speed up the process of customizing communications for international customers and prospects.
CRM Featured Articles,
Posted 12 Jun 2017
Actiance and Hootsuite have formed a global partnership to provide compliance and social engagement for financial services firms.
CRM Across the Wire,
Posted 24 May 2017
Pega Robotic Automation is now fully unified with Pega CLM and Pega KYC applications for financial institutions.
CRM Across the Wire,
Posted 17 Feb 2017
Boxever OneView and Engage are part of a new product suite targeted at retail and financial services.
CRM Across the Wire,
Posted 14 Feb 2017
Marketing budgets will go to waste if customers continually drop out of poor user experiences.
Viewpoints,
Posted 24 Jan 2017
A comprehensive industry solution lets retail banks collect and act on customer feedback. (Featured on SpeechTechMag.com.)
CRM Across the Wire,
Posted 17 Jan 2017
MyCRMDashboard is a marketing CRM system for financial lenders.
CRM Across the Wire,
Posted 03 Jan 2017
The myPayrazr IVR solution is now available in three bulk per-minute packages.
CRM Across the Wire,
Posted 02 Dec 2016
Wealth Manager is a full-service CRM solution for financial advisors.
CRM Across the Wire,
Posted 30 Nov 2016
The integration brings together CRM and risk analysis platforms for financial advisors.
CRM Across the Wire,
Posted 03 Nov 2016
Neustar Fraud Detection provides a single view of identity for risk, fraud, compliance, and customer acquisition. (Featured on SmartCustomerService.com.)
CRM Across the Wire,
Posted 03 Nov 2016
Socure has redesigned its ID+ digital identity dashboard service.
CRM Across the Wire,
Posted 25 Oct 2016
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