New Wealthbox CRM app lets users see clients' social activity and communicate with them from within the app.
CRM Across the Wire,
Posted 12 Feb 2014
Merchants and banks tie sales to past purchase behavior.
Insight,
Posted 01 Feb 2014
Colloquy report shows varying bequeathing policies for leading airline, hotel, and credit card loyalty programs.
Insight,
Posted 01 Jan 2014
Speakers suggest using unstructured data to keep customers' trust and to listen to their needs.
Insight,
Posted 01 Jan 2014
Expand your insights with a hub and spoke model.
Customer Experience,
Posted 01 Jan 2014
Updated standards are designed to help organizations make payment security business-as-usual.
CRM Featured News,
Posted 08 Nov 2013
Gain more value from employees and customers with gamification processes.
Viewpoints,
Posted 01 Nov 2013
The new partnership will bring Social Insights to the cloud-based Microsoft Dynamics CRM Online service.
CRM Featured News,
Posted 21 Oct 2013
Marketers voice value of big data, challenges of incorporating a 360-degree view.
CRM Featured News,
Posted 16 Oct 2013
Advances in speech security have made it more feasible and reliable as a call center tool.
Magazine Features,
Posted 01 Oct 2013
3C Logic helps a credit counseling service 'keep up with customers.'
REAL ROI,
Posted 01 Oct 2013
Company introduces Cloud Marketplace, new Sales Cloud capabilities.
CRM Featured News,
Posted 24 Sep 2013
The platform reinvents the traditional social media command center.
CRM Featured News,
Posted 18 Sep 2013
New features in TRIAD 9 Customer Manager help clients manage customer and account relationships with advanced analytics
CRM Featured News,
Posted 17 Sep 2013
Solution helps financial institutions implement social media campaigns with built-in workflows for compliance and archival.
CRM Featured News,
Posted 06 Sep 2013
Solution uses customer data to create a 360-degree view of a relationship based on account-level data, online and mobile banking activity, debit card and electronic bill pay usage.
CRM Featured News,
Posted 06 Sep 2013
Four ways to drive revenue and improve retention.
Viewpoints,
Posted 23 Aug 2013
Lead management, integrated lead lifecycle with calendar functionality, new user interface, and greater list upload and lead assignment capabilitiesround out the enhancements.
CRM Featured News,
Posted 06 Aug 2013
Technology allows customers to pay by phone 24/7.
CRM Featured News,
Posted 11 Jul 2013
|