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November 16, 2020

CRM Featured Articles

Salesforce Introduces Revenue Cloud

 Salesforce Revenue Cloud is designed to simplify B2B buying across channels.

Demandbase Unveils Demandbase One ABM Platform

Demandbase One combines Demandbase and Engagio technologies into a single account-based marketing solution.


How COVID Reset the Future of Customer Service

COVID forced companies to reevaluate customer service processes overnight, serving as a "reset" button and accelerating the transition to self-service and omnichannel strategies. (Featured on

CRM Across the Wire

Greenfly Launches Greenfly +Engage Fan Activation Software

Greenfly +Engage lets organizations collect and share content.

Sprinklr Launches Fall '20 Release

Sprinklr's latest platform release includes more than 400 feature additions and updates.

Dynamic Yield Releases No Consent, No Cookies Solution

Dynamic Yield's No Consent, No Cookies advances privacy compliance for processing opt-in and -out requests without tracking. 

LinkedIn Releases Quarterly Update of Sales Navigator

LinkedIn Sales Navigator updates help users cultivate relationships with existing customers and identify interest among new prospects.

6sense Launches 6signal Graph for Personalization

6sense's 6signal Graph helps sales and marketing teams match web traffic to accounts.

eGain Launches Smart IVR

eGain Smart IVR brings digital connectivity, artificial intelligence, and omnichannel analytics to traditional interactive voice response technology.

Xactly Launches Operational Sales Management (OSM)

Xactly OSM is a sales performance management solution