CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.
November 16, 2020
CRM Featured Articles
Salesforce Introduces Revenue Cloud
Salesforce Revenue Cloud is designed to simplify B2B buying across channels.
Demandbase Unveils Demandbase One ABM Platform
Demandbase One combines Demandbase and Engagio technologies into a single account-based marketing solution.
How COVID Reset the Future of Customer Service
COVID forced companies to reevaluate customer service processes overnight, serving as a "reset" button and accelerating the transition to self-service and omnichannel strategies. (Featured on SmartCustomerService.com.)
CRM Across the Wire
Greenfly Launches Greenfly +Engage Fan Activation Software
Greenfly +Engage lets organizations collect and share content.
Sprinklr Launches Fall '20 Release
Sprinklr's latest platform release includes more than 400 feature additions and updates.
Dynamic Yield Releases No Consent, No Cookies Solution
Dynamic Yield's No Consent, No Cookies advances privacy compliance for processing opt-in and -out requests without tracking.
LinkedIn Releases Quarterly Update of Sales Navigator
LinkedIn Sales Navigator updates help users cultivate relationships with existing customers and identify interest among new prospects.
6sense Launches 6signal Graph for Personalization
6sense's 6signal Graph helps sales and marketing teams match web traffic to accounts.
eGain Launches Smart IVR
eGain Smart IVR brings digital connectivity, artificial intelligence, and omnichannel analytics to traditional interactive voice response technology.
Xactly Launches Operational Sales Management (OSM)
Xactly OSM is a sales performance management solution