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June 27, 2018
How Smart Is Your Contact Center
Do you have a traditional call center or an intelligent contact center? (Featured on SmartCustomerService.com.)
CRM Across the Wire
Vidyard Launches Summer Release
Vidyard launches new video player, brings seamless video messaging to more third-party apps.
MomentFeed Updates Paid Media Manager
The enhanced product empowers multilocation businesses to publish local paid social media campaigns at scale, across all locations.
Showpad Introduces Partner Program and 10 New Integrations
Showpad partners integrate with the company's sales enablement platform.
Freshworks Unveils Freshworks 360
Freshworks 360 is a bundled suite of Freshworks' sales, marketing, and customer service applications.
AT&T to Acquire AppNexus
The acquisition of AppNexus will bring a digital ad platform to AT&T.
Experian Launches Experian Marketing Engine
Experian Marketing Engine helps automotive marketers identify potential customers more precisely.
The Last Line
The Dawning of a New Era in CRM (Magazine)
‘Willkommen, bienvenue, welcome…fremde, etranger, stranger!'