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June 13, 2016

CRM Featured Articles

Pegaworld, Day 2: Speakers Advocate for Digital Transformation Initiatives

At Pegasystems' annual user conference, customers share their digital transformation stories.

Magazine Features

Beyond the Three V's of Big Data

There are as many as five V's, but one trumps all of them


Mobile Tech Helps Retailers Harness Their Best Asset—Their Associates

Connected, informed sales associates lead to better customer experiences.

How to Build a Winning Customer Experience Rotation

These four elements are needed to assemble and field the best customer service team. (Featured on

The Tipping Point

CRM Leverages Your Relationships by Capitalizing on the Details

A big part of your core strategy? Staying on top of all of your clients' needs

CRM Across the Wire

Pixlee Launches Social CRM for Marketers Targetting Millennials

Companies can now identify and manage high-value customer relationships in social media.

Bullhorn Updates Pulse, Releases SalesDuel and Blueprint

Bullhorn's new products provide gamification, account gap analysis, and automatic updates for customer contact information.

Alteryx Expands Analytics for Salesforce Analytics Cloud

Alteryx's integration with Wave Analytics speeds access to data across the Customer Success Platform.

Crimson Hexagon Releases HelioSight Social Intelligence Tool

HelioSight provides helps companies conduct exploratory insights and make actionable business decisions based on social intelligence.

Return Path and BriteVerify Partner for Email Validation

The partnership brings BriteVerify's Real-Time Email Validation to Return Path customers.

Conversable Launches Enterprise Messaging Platform

Conversable has released an enterprise SaaS patform for creating, delivering, and managing automated responses on messaging platforms.