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December 02, 2015

CRM Featured Articles

CareerBuilder Survey Sees Increase in Employees Shopping Online at Work

More employees are using mobile devices to work in a little office holiday shopping—and on social channels especially they're a "captive audience."

Front Row Solutions Adds Sales Rep Mapping Tools to its Reporting System

Geolocation features give sales managers greater visibility into sales rep activity—where they are and what they're doing.

Magazine Features

Social Media Is Now a Viable Support Channel

Direct messaging, tighter security, and data integration add to social media's feasibility as a customer service platform


Crafting a CRM System to Mobilize Your Salesforce

Your reps should use a mobile CRM platform that makes selling fast, fun, and painless.

Front Office

Social Customer Service Is Here

Firms must be smart about the ways they collect and maintain customer data.

CRM Across the Wire Releases Accelerate for Microsoft Dynamics CRM

Accelerate for Dynamics CRM lets Microsoft users tap into InsidesSales' neuralytics engine to guide salespeople.

appFigures Makes App Store Reviews Shareable

appFigures lets developers share reviews across all major app store sites.

Spark Analytics Enhances Its Products

Spark Analytics has unveiled technology enhancements designed to improve the user experience and opportunity identification algorithms.

Searchub Launches E-Commerce Platform uses machine learning to personalize shopping recommendations for consumers.

ResponseTek Introduces Listening Lab

ResponseTek's Listening Lab self-serve product empowers users to create and deploy ad hoc surveys.

Lexalytics Now Supports Polish Text Analytics

The addition of Polish brings the number of languages supported to 21.