CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.

June 10, 2015

CRM Featured Articles

NetBase Launches Live Pulse Mashup

NetBase's Live Pulse Mashup brings social media visualizations to the C-suite.

PeopleLinx Launches Updated Social Selling App for

New version expands reach beyond social to include email and phone capabilities.

Magazine Features

The 3 Ds of the Internet of Things

It's all about connecting devices, data, and development platforms


Don't Let Poor Contract Management Slow Sales

Misplaced documents, tedious drafting, and lack of visibility can bog down contracts—and your sale pipeline.

CRM Across the Wire

Pegasystems Enhances Pega 7 With Advanced Mobility and Analytics

New capabilities are added to Pega 7 to increase productivity and deepen engagement.

Accenture Teams with Pegasystems on Solution to Help Insurers Improve Multichannel Cross-Selling

Accenture Customer Insights Solution combines Pegasystems' multichannel and product underwriting capabilities with Accenture Duck Creek core policy solution in a single technology platform.

Datameer Partners with Tableau on Data Visualization Tool

Datameer releases a new connector for Tableau Desktop and Tableau Server.

IBM Launches Digital Experience on Cloud

IBM has teamed with Portico Consulting to release a new cloud service for customer experience.

Jacada Makes Visual IVR Available on the Interactive Intelligence MarketPlace

Jacada has joined the Interactive Intelligence Global Alliance Program.

The Next Step

The Call Center: Talk About Issues!

Three observations on keeping—and cultivating—agent talent