Pegasystems Enhances Pega 7 With Advanced Mobility and Analytics
Pegasystems has updated Pega 7, its model-driven application development environment and platform for Pega's portfolio of strategic applications. Pega 7's new mobility and analytics capabilities allow enterprises to improve productivity and drive deeper customer engagement across more channels.
With new any time, anywhere mobility, users can use their Pega applications on mobile devices when they experience intermittent or no wireless connectivity at all. Once the wireless signal is restored, all data, records, and actions are automatically synched to the enterprise server.
Additional mobility features, such as convenient iOS Touch ID sign in support and device-specific toggling capabilities between application screens, further drive productivity for the increasing number of employees using mobile devices and applications in the field or on the road. Because the mobile apps are built on Pega's unified model-driven development environment, customers can evolve applications to meet changing customer and business needs without manual coding.
Pega 7's new analytics capabilities allow enterprises to detect hidden behavior patterns that help businesses provide more personalized customer experiences. Pega can also identify warning signs of customer dissatisfaction and allow enterprises to take immediate and relevant action to rectify any issues.
In addition, new developer enhancements to Pega 7 include the following:
- Improved Usability for Business Users: New capabilities empower business users to make real-time changes to applications and customize their dashboards.
- Plug and Play: Advanced connectivity features allow users to extend existing applications with the power of the Pega 7 platform through published APIs and embed Pega screens into existing apps with Web and mobile mashup capabilities. This allows businesses to scale their Pega 7 capabilities across channels.
- Accelerated Development:Developers can test and debug external data sources in their Pega applications and re-use previous development work.
The Pega 7 Platform can be deployed in the cloud or on-premises. Pega's latest visual tools enable businesses to extend and change the application to meet their strategic business needs without coding. Based on these capabilities, enterprises can automatically adapt to different regions, products, customers, and employees for each and every interaction.
"Our continued investment in our unified platform helps our customers drive transformation and competitive advantage in the market," said Kerim Akgonul, senior vice president of products at Pegasystems, in a statement. "These new mobility and analytics capabilities help our customers easily handle new channels and engage with users to drive customer engagement across all channels and devices."
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