CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.

March 18, 2015

CRM Featured Articles

Sales 2.0 Conference: Meaningful Connections Will Drive the Future of Sales

Speakers note that the human element cannot be overvalued.

Genesys Debuts the Latest Version of Its Customer Experience Platform

Updates include new omnichannel journey management capabilities.

Magazine Features

The 2015 CRM Service Leaders: Workforce Optimization


Defining the Top Requirements for Sales Enablement Technologies

Tools must support sales and marketing alignment.


Firms Should Embrace Instagram

The image- and video-sharing site now surpasses Twitter in users.

CRM Across the Wire

Avaya Launches Customer Engagement OnAvaya Powered by Google Cloud Platform

Flexible subscription service from Avaya delivers Avaya IP Office contact center technology to midmarket companies through the Google Cloud Platform.

CallFire Integrates with Salesforce and Zoho

Partnerships with CRM vendors enable businesses to better track leads and drive conversions.

Interactive Intelligence Launches Collaboration and Communications Cloud Services

New collaboration and communications cloud services designed to reduce costs, increase productivity and improve the user experience.

Meltwater Launches Media Intelligence Solution

The new Meltwater stays on top of billions of editorial, blog, and social media conversations and delivers insights needed to manage a brand.

Velocify Enhances Sales Activity Prioritization Engine

New features give sales reps added visibility into rules-based guided selling and provide coaching.