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January 21, 2015

CRM Featured Articles

EasyAsk Releases Voice Shopper

New EasyAsk Voice Shopper lets customers query e-commerce sites with their voices. (Originally appeared on


The Psychology of Loyalty

What every small business owner needs to know.

Case Studies

Canon Connects with Fans via Lithium's Social Solutions

The social community platform has become an effective customer service tool.

Customer Experience

The Bright Future of the Internet of Things

Today's innovations are only the beginning.

CRM Across the Wire

Widen Expands Media Collective for Marketing Content

Version 8.0 of the Widen Media Collective digital asset management system lets marketers manage, deploy, and analyze content.

Maximizer CRM Launches French Edition

Maximizer CRM 2015 is adapted to support Canadian French.

Lander Partners with Marketo for Web Lead Capture

The integration allows users to create forms to capture leads from landing pages.

Open Source Strategies Releases Opentaps CRM2

The new product connects to Magento for online stores.

ProTrak Releases Advantage CRM Version 10.0

User-inspired enhancements include a new interface, expanded audit trail and filtering, and a new licensing option.

Oracle Releases Oracle Voice for Sales Cloud

Oracle Voice is a mobile, speech-enabled virtual assistant for salespeople on the go. (Featured on