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November 24, 2014

CRM Featured Articles

Oracle Streamlines the Path to Its Sales Cloud

The company facilitates CRM cloud migration options for midsized businesses. Unveils Updated Customer Service Platform on Its Salesforce Tour in NYC (Video Interview)

President and Vice Chairman Keith Block touts improvements to analytics, app-building, and customer-engagement capabilities. Plus, an exclusive video interview with Stephanie Buscemi, senior vice president of's Analytics Cloud

SAP Expands SAP Business One, Version for SAP HANA, to Amazon Web Services

The "cost-effective option" will provide SMBs with scalability and flexibility.


Get on Your Customers' Holiday Wish Lists with Stellar Customer Service

Equip your call center with the visibility to reduce customer struggles.


Why Twitter Is Not a Strategy

Though new technology is tempting, marketers have to get back to basics.

Case Studies

For Hewlett-Packard, FantasySalesTeam Makes Results a Reality

Tech leader sees sales gains—and a culture change—with gamification solution.

CRM Across the Wire

Dstrux Launches E-Commerce Marketing Platform

Dstrux is a free e-commerce platform that allows online and offline retailers to implement action-driven deals.

MobiChat Launches with Real-Capture Technology to Streamline Mobile Engagement

Built-for-mobile chat integrates with mobile sites and apps to help connect businesses with consumers.

Altitude Software Updates uCI

Altitude uCI 8 enables companies to apply business intelligence in real time in outbound services.

Pipeliner CRM Integrates With Yesware

Pipeline management and email tracking combine to boost sales win rates.

Verint Teams with Unify to Bring WFO to More Contact Centers

The partnership will extend the reach of Verint's workforce optimization solutions to enterprise contact centers.