CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.

August 27, 2014

CRM Featured Articles

Monetate Introduces Web Site Testing and Targeting

New self-serve testing solution lets users determine who sees proposed changes.


Developing Exceptional Contact Center Leaders

A top-of-the-line customer experience that improves customer lifetime value can only happen when coaching and training are priorities for all levels of an operations team. (featured on

5 Principles for Building a Great Sales Organization

Create a culture that celebrates success.

Pint of View

Use the Brand, Luke

The more you tighten your grip, the more that will slip through your fingers.

CRM Across the Wire

Avaya Partners with HP to Sell Cloud-Based UC and Contact Center as a-Service-Solution

Together, the companies will sell a combined portfolio of unified communications-as-a-service, contact center-as-a-service, and infrastructure modernization services. (Featured on

Aspect Revamps Cloud-Optimized Unified IP Customer Contact Solution

Aspect Unified IP 7.3 offers greater cloud-optimized deployment options, new proactive outreach compliance capabilities, and tighter integration with Aspect's social media interaction solution. (Featured on

3CLogic Integrates with Microsoft Dynamics CRM

New partnership lets firms sync contact center solutions with operations and order management.

Jive Strengthens Its External Community Platform with Next Cloud Release

Latest update delivers deeper engagement, seamless connections across devices, and analytics tools to help companies attract and retain customers and partners.

Yellowfin 7.1 Will Feature Location Intelligence Enhancements

Yellowfin will make demographic datasets available to its customers as part of the latest version of its BI platform, Yellowfin 7.1.

Tata Consultancy Services and Cloudera Partner on Big Data and Analytics Services

Partnership helps customers fully harness big data by implementing Cloudera Enterprise Data Hub.