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March 24, 2014

CRM Featured Articles

Brand Marketers Have More Mobile Engagement Choices with New Scanlife Platform

Mobile site builder and rule-based experiences create more personalization.

Happy Customer Service Agents Are Critical to the Bottom Line

While management focuses on satisfying customers, it starts with your front line. Are you making it easy for your agents to wow your customers? (Featured on


Take the Pandora Approach to Lead Management

Deliver leads based on past profiles and engagement data.


More Brands Invest in Video Marketing

High-consideration purchases and touch points a strong fit for online videos.

Big Data Prompts 'Analytics Everywhere' Solutions

Everyday users can turn data into insight.

CRM Across the Wire

Cirrus Insight Brings Eloqua Marketing Automation to Gmail

New integration brings information from Eloqua right into the Gmail inbox.

Roambi Integrates with Box for Dynamic Mobile Data Reports

The partnership between Roambi and Box enables reports to be generated and seen on any mobile device.

8x8 Partners with Teleopti

The partnership between 8x8 and Teleopti delivers integrated virtual contact center and workforce management solutions.

Ellie Mae Launches Encompass CRM

End-to-end CRM and marketing automation system delivers new capabilities to drive new business and ensure compliance.

Jaspersoft Partners with MapR Technologies

The partnership between Jaspersoft and MapR extends analytics to the Hadoop environment.

Alteryx Partners with DataSift for Advanced Analytics

The partnership between DataSift and Alteryx unifies social and enterprise data to drive advanced analytics,