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March 24, 2014
CRM Featured Articles
Brand Marketers Have More Mobile Engagement Choices with New Scanlife Platform
Mobile site builder and rule-based experiences create more personalization.
Happy Customer Service Agents Are Critical to the Bottom Line
While management focuses on satisfying customers, it starts with your front line. Are you making it easy for your agents to wow your customers? (Featured on SmartCustomerService.com.)
Take the Pandora Approach to Lead Management
Deliver leads based on past profiles and engagement data.
More Brands Invest in Video Marketing
High-consideration purchases and touch points a strong fit for online videos.
Big Data Prompts 'Analytics Everywhere' Solutions
Everyday users can turn data into insight.
CRM Across the Wire
Cirrus Insight Brings Eloqua Marketing Automation to Gmail
New integration brings information from Eloqua right into the Gmail inbox.
Roambi Integrates with Box for Dynamic Mobile Data Reports
The partnership between Roambi and Box enables reports to be generated and seen on any mobile device.
8x8 Partners with Teleopti
The partnership between 8x8 and Teleopti delivers integrated virtual contact center and workforce management solutions.
Ellie Mae Launches Encompass CRM
End-to-end CRM and marketing automation system delivers new capabilities to drive new business and ensure compliance.
Jaspersoft Partners with MapR Technologies
The partnership between Jaspersoft and MapR extends analytics to the Hadoop environment.
Alteryx Partners with DataSift for Advanced Analytics
The partnership between DataSift and Alteryx unifies social and enterprise data to drive advanced analytics,