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October 03, 2012

CRM Featured Articles

Urban Airship Rolls out Location Messaging Service

New service lets marketers send targeted notifications based on location history profiles.

Nimble Updates Its Social Relationship Manager

Adds social context to your contacts, including a Gmail widget and foursquare integration.

ServiceSource Launches Renew OnDemand Platform

Cloud applications suite designed to optimize recurring revenue streams.

newBrandAnalytics Launches nBA 3.0

New product suite extends beyond online monitoring to deliver a technologically-advanced social market intelligence solution.

Magazine Features

Hurd Makes His Mark

An exclusive interview with Oracle President Mark Hurd.


Building Mobile Sevice Loyalty

Self-service leads to one-on-one marketing.


Customer Experience Finally…and Once Again

This "novel" concept is nothing new at all.