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October 03, 2012
CRM Featured Articles
Urban Airship Rolls out Location Messaging Service
01 Oct 2012
New service lets marketers send targeted notifications based on location history profiles.
Nimble Updates Its Social Relationship Manager
02 Oct 2012
Adds social context to your contacts, including a Gmail widget and foursquare integration.
ServiceSource Launches Renew OnDemand Platform
02 Oct 2012
Cloud applications suite designed to optimize recurring revenue streams.
newBrandAnalytics Launches nBA 3.0
02 Oct 2012
New product suite extends beyond online monitoring to deliver a technologically-advanced social market intelligence solution.
Magazine Features
Hurd Makes His Mark
25 Sep 2012
An exclusive interview with Oracle President Mark Hurd.
Viewpoints
Building Mobile Sevice Loyalty
21 Sep 2012
Self-service leads to one-on-one marketing.
Connect
Customer Experience Finally…and Once Again
25 Sep 2012
This "novel" concept is nothing new at all.