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March 28, 2012

CRM Featured Articles

Inphonite Rolls Out InphoniteVoice 2012

IVR and messaging solution offered as Saas or on-premises solution.

Reachable Builds Out Its Contact Management Product

The solution uncovers connections and relationships from contacts to increase selling opportunities.

Vivisimo Launches CXO Mobile

Application gives mobile workers access to the full range of customer information while on the go.

Empirix Unveils VoIP Network Analytics for Contact Centers and Unified Communications

The solution can identify and predict customer, service, and operational trends in voice over IP (VoIP) networks, contact centers, and unified communications infrastructures.

Zoho Expands Mobile Apps for CRM, Projects and Docs

Company adds Zoho Projects for iPhone, Zoho CRM, and Zoho Docs for Android.

GoTradeLive Establishes North American Presence

On-demand trading platform connects customers, suppliers, and partners to rev up deal flow.


Personalized Priority Messaging

Short message service provides key benefits for small and medium businesses.